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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedThey communicated with me, answered my questions and were up front about costs for treatment.
Business response:
Thank you for your review, Kay!
Very friendly staff seemed to truly care about my French Bulldog Belle . I feel they did great with my girl and didn’t go and run a lot of unnecessary test to make more money . Very reasonably priced. Would definitely recommend them to everyone I know . Thank you AEH 🐶❤️
Business response:
Thank you for your kind review, Micki! We appreciate the feedback and are so happy to hear you had a good experience! Take care and give Belle our love!
amazing experience! I wish I could give more than 5 stars. I wanted to tell everyone at Animal Emergency Hospital that I appreciate everything you did for my sugar glider Pedro. Given the circumstances, we had a 100% great experience when it came down to customer service and care. I also wanted to give a huge thank you for the card and wildflower seeds. It means a lot to Chantz, myself and the other gliders from Pedro's colony. ♡
Business response:
Thank you so much for your kind words, Alivia. We are so sorry that you lost Pedro, he was clearly well-loved. You are such a wonderful pet parent, and we hope you can look back fondly on all of the sweet memories with him to help you through the difficult times. Thank you for taking the time to share your experience. Please take care and let us know if you need anything.
Everyone was so compassionate and caring. I took my cat Ginger for a broken leg. My cat was seen long before my estimated time even though my cat was stable and not bleeding. I definitely would recommend for any emergency
Business response:
Thank you for your kind words, Martha! We sincerely hope that sweet Ginger is doing well at home. Please let us know if you need anything!
I just had my first severe medical emergency for my 12 year old dog, Hank, and this was the only place open to take him to in the middle of the night and I could not be happier. Every single staff member I encountered, texted, or talked with on the phone were EXTREMELY kind and helpful. All of these folks are angels, every single one of them, and I am forever thankful for the care, compassion, and knowledge of them all. Thank you, from the bottom of my heart, for saving my fur baby and providing him with the absolute bes... read more
Business response:
Stephanie, thank you for taking the time to write such a kind and positive review. We are so pleased to know that we delivered for you and Hank during a time of need. He is a very sweet boy and he's very lucky to have you! We have such a special team and are thankful every day for the effort and compassionate care to treat our furry friends as family members. Thank you again for taking the time to touch our team positively and we wish you both the best!
The check in was easy, service was friendly, but more importantly thorough, and accurate. Best Animal hospital in town, and cost effective for an emergency service.
Business response:
Thank you, Susan! We really appreciate it!
I do not have enough positive feedback about this hospital, I have been here a couple times and they are always so sweet and gentle no matter the circumstances. From having a sick animal needing care to having to send your baby over the rainbow bridge, these guys are top notch in the care they give both animals and the owners. My boy was sick all day there yesterday and they made sure to update me on his condition and even sent me a picture of him, they made sure he received all of the love and medications he needed while in... read more
Business response:
Thank you for your kind words Amber! We absolutely love Boomer, he was such a good boy for us. Be sure to give him some belly rubs from us.
The attention our chihuahua received the minute she walked in, it was a comfortable set-up and certainly a compassionate, patient caring staff. We appreciated the pics of her while in their care and the txt that kept us informed. Being abel to speak with the Surgeon was the best part while in there care. We are very happy with the overall progress and would definitely take the rest of our pets if the need arises. Thank You.
Business response:
Thank you for your kind compliments, Criselda! We appreciate you trusting us with Chiqlet's care, and we hope that she continues to feel better!
We will never go anywhere else for an emergency than AEH. Everyone was friendly and calm in a time where we as pet parents were not. We absolutely love the text updates and how transparent everything is from billing to the care of our fur babies. I cannot express enough thanks for everything you do and continue to do in the middle of a pandemic. Thank you!!! (Pic of Thunder after we brought him home 💕)
Business response:
Thank you so much for sharing your experience, Erica! Our staff loves what they do and we're grateful we were able to provide you a positive experience. We hope that Thunder continues to improve at home and please let us know if you need anything!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.