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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,706 reviews
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Christine Clifford-Hanson's profile image
Christine Clifford-Hanson 
recommend  Recommended
4 years ago

They took exceptional care of my very sick kitty who had to stay almost 24 hrs, during COVID, so I wasn’t able to stay with him. Staff was friendly and called me with updates and next plan of care. I was worried sick he wasn’t going to make it, but they appropriately treated him. Kudos to a staff that works all day & night, during a pandemic, to help care for our fur babies. 

Business response:

Thank you, Christine! This means a lot. We love sharing good reviews with our hard-working team. Take care and give Ollie our love! 

Jacke Carlisle Thacker's profile image
Jacke Carlisle Thacker 
recommend  Recommended
4 years ago

They took such good care of my dog George. Very affordable services. I was expecting to pay an arm and a leg for veterinary care at 3am. 

Business response:

Thank you so much for your review Jacke! We pride ourselves on providing compassionate care at a fair price. We hope George is doing well! 

Louise Hardy's profile image
Louise Hardy 
recommend  Recommended
4 years ago

We brought our dog here after he had a run in with a porcupine. The staff was amazing, caring and kept us informed during treatment. They took great care of our sweet boy! 

Business response:

Thank you, Louise! Take care and give Sparky our love!  

Jeanette Bartrum's profile image
Jeanette Bartrum 
recommend  Recommended
4 years ago

Very friendly personal and informative , It made me feel at ease leaving my little Willow with them ❤ 

Business response:

Thank you for your kind review, Jeanette! Please give Willow our love! 

Sue Kay Gend's profile image
Sue Kay Gend 
recommend  Recommended
4 years ago

always amazing. My regular vet was full, I always know I can get my babies seen at AEH and get great care! I've been a client since 1995! 

Business response:

Thank you so much for sharing your positive experience, Sue. We value your trust in us with your pets over the years! We hope Archer is doing well! 

Davie Joyce Looman's profile image
Davie Joyce Looman 
recommend  Recommended
4 years ago

Took great care of my kitty who nibbled on a poisonous plant (FYI a lily —I had no idea) I could call anytime 24/7. Had COVID rules in place. Gave me a print out of the hourly charting which included what a sweet kitty she is. Lots of TLC and expert medical care. She is back home doing great. Huge Thank You!! I’m alone and she means everything to me. 

Business response:

Thank you so much for this kind review, Joyce! We are always happy to hear when we are doing something well. Hopefully you won't need us soon, but if you do, we're here. Take care and give Zoe our love! :) 

Isabel Dowell's profile image
Isabel Dowell 
recommend  Recommended
4 years ago

Due to COVID, it was so hard not being able to be with my dog while he was here! I’m a 20 year old college student supporting him on my own, so needless to say I was very, very stressed out. However, I was so happy with the staff and how supportive and kind they were. They called me after every exam, test, and treatment, even giving me updates on how he was doing everytime. We were so lucky that they were able to get him in, and I would recommend this emergency hospital to anyone! It seems to be the only one in the area, but... read more

Business response:

Thank you so much for your review! We are very happy to hear that you had a good experience! We are all doing our best to still provide the same excellent customer service during these times. Take care and please give Dexter our love!  

Laura Haddad Sullivan's profile image
Laura Haddad Sullivan 
recommend  Recommended
4 years ago

Wonderful and caring staff. Knowledgeable Doctors and just all around pet focused. All while considering the pet parents worries and concerns ! 

Business response:

Thank you so much, Laura! We appreciate this feedback and hope you don't need to see us again too soon! 

Nathalie Elyse's profile image
Nathalie Elyse 
recommend  Recommended
4 years ago

We are so thankful for Animal Emergency Hospital on Plainfield Avenue! They took such good care of our fur baby, Gizmo, when he hurt his leg. They made him comfortable immediately and then kept us informed on his progress every step of the way. They even added a special touch by decorating his cast! We highly recommend Animal Emergency Hospital! 💙 

Business response:

Thank you for this sweet review, Nathalie! We love to hear we have been helpful in a stressful situation. Take care and give our love to Gizmo! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.