Animal Emergency and Specialty Hospital of Grand Rapids's cover image
Claimed

This profile has been claimed by the business owner or representative.

Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

Get directions
4.93,553 reviews
Select a rating
Sue Kay Gend's profile image
Sue Kay Gend 
recommend  Recommended
4 years ago

always amazing. My regular vet was full, I always know I can get my babies seen at AEH and get great care! I've been a client since 1995! 

Business response:

Thank you so much for sharing your positive experience, Sue. We value your trust in us with your pets over the years! We hope Archer is doing well! 

Davie Joyce Looman's profile image
Davie Joyce Looman 
recommend  Recommended
4 years ago

Took great care of my kitty who nibbled on a poisonous plant (FYI a lily —I had no idea) I could call anytime 24/7. Had COVID rules in place. Gave me a print out of the hourly charting which included what a sweet kitty she is. Lots of TLC and expert medical care. She is back home doing great. Huge Thank You!! I’m alone and she means everything to me. 

Business response:

Thank you so much for this kind review, Joyce! We are always happy to hear when we are doing something well. Hopefully you won't need us soon, but if you do, we're here. Take care and give Zoe our love! :) 

Isabel Dowell's profile image
Isabel Dowell 
recommend  Recommended
4 years ago

Due to COVID, it was so hard not being able to be with my dog while he was here! I’m a 20 year old college student supporting him on my own, so needless to say I was very, very stressed out. However, I was so happy with the staff and how supportive and kind they were. They called me after every exam, test, and treatment, even giving me updates on how he was doing everytime. We were so lucky that they were able to get him in, and I would recommend this emergency hospital to anyone! It seems to be the only one in the area, but... read more

Business response:

Thank you so much for your review! We are very happy to hear that you had a good experience! We are all doing our best to still provide the same excellent customer service during these times. Take care and please give Dexter our love!  

Laura Haddad Sullivan's profile image
Laura Haddad Sullivan 
recommend  Recommended
4 years ago

Wonderful and caring staff. Knowledgeable Doctors and just all around pet focused. All while considering the pet parents worries and concerns ! 

Business response:

Thank you so much, Laura! We appreciate this feedback and hope you don't need to see us again too soon! 

Nathalie Elyse's profile image
Nathalie Elyse 
recommend  Recommended
4 years ago

We are so thankful for Animal Emergency Hospital on Plainfield Avenue! They took such good care of our fur baby, Gizmo, when he hurt his leg. They made him comfortable immediately and then kept us informed on his progress every step of the way. They even added a special touch by decorating his cast! We highly recommend Animal Emergency Hospital! 💙 

Business response:

Thank you for this sweet review, Nathalie! We love to hear we have been helpful in a stressful situation. Take care and give our love to Gizmo! 

Amy Clifford Hankis's profile image
Amy Clifford Hankis 
recommend  Recommended
4 years ago

they were very awesome with my cat baby and her newborn kittens ...very friendly service...and took well care of my pet 

Business response:

Thank you so much, Amy! We appreciate this feedback and hope you don't need to see us again too soon! 

Bill Frazier's profile image
Bill Frazier 
recommend  Recommended
4 years ago

Dog was well taken care of and made a complete recovery. they were caring and had the animals best outcome at heart. thanks for getting my dog back to normal. 

Business response:

Thank you, Bill!  

Shelby Scholl's profile image
Shelby Scholl 
recommend  Recommended
4 years ago

Called to see if I should bring my dog in and they confirmed, so I brought her in. I was sad I couldn't sit with her, due to COVID. But they informed me everything is done via phone so I could go home and keep my phone near me. I got a call within the hour to start her intake, doctor called an hour after that and I got to get her an hour after that. I was fully informed of what was going on and felt confident she was getting the best care. 

Business response:

Thank you for sharing your experience, Shelby! Take care! 

Toni Lee Lawson's profile image
Toni Lee Lawson 
recommend  Recommended
4 years ago

My dog was hit by a delivery truck on Sunday evening. The care given by the animal hospital was top notch. Got him right away, such compassion. I’m so thankful they took such good care of my guy. He is sore, but not one broken bone, thankfully. 

Business response:

Thank you so much for your kind words, Toni! Take care! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,553 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.