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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedI brought my handsome boy Nemo here after normal vet hours. The entire staff was amazing. They genuinely cared for my baby during his overnight stay. They explained costs every step of the way so nothing was a surprise. They even told me I could call anytime throughout the night to get an update. The outcome was not great, but I know they did everything they could for my baby. I will continue to take my babies here if ever needed. I know they’re in great hands. THANK YOU FOR THE CARD. It came today which just so happens to ... read more
Business response:
Jessica, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process. Take care and please don’t hesitate to give us a call should you need anything.
Each and every one of the staff were absolutely wonderful, caring and kept me informed with everything going on during Stanley’s surgery and stay. I am grateful to them for working so hard and fighting right along with him.
Business response:
Thank you so much for your kind review, Mary. We are so sorry for your loss, we know how hard it is to say goodbye to our furry family members. Stanley was such a sweet boy! Take care, you'll be in our thoughts.
We had a very positive visit, though our reason for being there was less than ideal. The nursing staff and veterinarians caring for Easton were informative, patient, caring and cost-conscious. We felt like we were able to make decisions with our pet’s wellbeing and our wallet in mind. Before doing anything in regards to testing, the staff checked with us and worked with us on our options. No one is expecting emergencies, but we could not have been in better care while we were having our emergency. We are so thankful to the s... read more
Business response:
Thank you for your kind review! We appreciate the feedback and are so happy to hear you had a good experience! Take care, and hopefully we won't need to see you soon. Please give Easton our love!
I brought my Boston Terrier here around 11pm on a weeknight after a seizure. The check-in procedure was very well organized, clear, and warm. The staff that took care of my dog were absolutely amazing. I worked with two different vets due to a shift change and both were so supportive and provided me great information. I’m so grateful for all they did to give me extra time with my girl. I’m grateful for every single moment I spend with her!
you got my mistyblue in right away and the care there was fabulous. I appreciate the care you did for my girl and I thank you from the bottom of my heart.
Business response:
Thank you so much for sharing your experience, Sandra. We are so sorry for your loss. You will be in our hearts during this difficult time.
Our dog was hit by a car and we took her here. She was taken and immediately cared for. They gave us the costs up front. They called us with a care plan and test results promptly and reassured us that we could call anytime 24/7 to check on our pup. We called a few times and the call was answered immediately and they gave us good info about her. They were friendly and professional, and discharge instructions were thorough and notes had been taken and documented throughout her stay. Thanks for taking such good care of my... read more
Business response:
Thank you, Christa! We love what we do, we love our clients and patients, and we try so hard to give everyone the experience you have had with us. We appreciate you taking the time to share. Take care and please give Bailey our love!
I live in the Lansing area, but, would make the drive to take my animals to this hospital. They were very professional and took great care of my pet. Highly recommend!
Business response:
Thank you so much for your review, Valerie!
They got my dog in quickly and kept us informed throughout the process. They truly care about the animals they treat. Thank you guys so much!
Business response:
Thank you so much, Samantha!
We were pleased the courteous staff and the knowledgable doctors and vet staff. They were very informative during the process of splinting Mona's broken leg. The were very busy but made time to take care of our concerns during the visit.
Business response:
Thank you, Mary! We are so happy to hear that you had a good experience! Take care and give Mona our love!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,553 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.