Animal Emergency and Specialty Hospital of Grand Rapids

Hannah Youle 

on Facebook

5 years ago

i just payed $316.00 for a hamster not make it. i understand they are emergency but that's outrageous! 

Terry Parks 

on Facebook

5 years ago

We, my dog and us, were treated poorly aside from the drop off, in which the staff were friendly and courteous and encouraging. We informed them of the problem and wrote it on the admission sheet. They were informed of a broken leg or hip. They assured us that he would have an x ray and pain med right away. After waiting about 2 hrs in the parking lot was told the doctor would be talking to us soon and that he had had pain medicine. A couple hours later, I went to the door and asked to speak to the Vet. They said no,he was d... read more

Nick Walters 

on Facebook

5 years ago

My kitten had a sore/small hole on his neck so I brought him in for what I expected to be a botfly. They charged me 99 dollars so they can give him pain relief medicine, so they could shave around the wound and wash it out. they said "nothing" was in it. Then charged me for more pain meds to bring home. So all together they charged me $392 to wash his wound and tell me nothing was in it. took him to a different vet a couple days later after it was cleary getting worse and they pulled larva from his neck. So I paid almost $40... read more

Diana Lynn Shank 

on Facebook

5 years ago

I took my cat to this hospital on Wednesday because she had issues walking and they told me she had a disease that was comparable in people like Vertigo. They sent me home with anti nausea medicine and Dramamine and said she would be better in 2 days. This visit cost me $800. The next day I took her to another Vet and within minutes upon examination they found she had a terrible wound in her front paw. So bad that the wound already had maggots in it and there was no way to save it or her without amputation. So I had to pay a... read more

Julie Smith 

on Facebook

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5 years ago

I brought my lil pup otis there from muskegon scared to death he wasnt going to come back home. thankfully they fixed him up and he sleeping off whatever he got into earlier today! 🙌🙏🙏 

Alex Nawrocki 

on Facebook

5 years ago

Way too expensive and because they only take cash no way for anyone to chargeback them because they bilk just about everyone. Took my dog here as he was sick and they tried to charge me for a X-ray when I told them up front no when doctor said that was a second option after some blood work. Place are crooks 

Vanessa Bosselaar 

on Facebook

5 years ago

I was very disappointed in the lack of communication when I took my dog in for just a few stitches that took them 10 hours and over 1,000$ and the exam was included in the bill to only notice a bit later that his anal gland was swollen and they didn’t notice or mention it then not taking him back to take care of it so we took him to the original vet who charged way less and took them ten minutes and he was easily taken care of. 

Misty DeSonier 

on Facebook

5 years ago

one month ago my poor cat came home with injuries that I didn't believe he would pull threw, i will give the vet the 1st time around she cared but the moment. I told her I was tapped (almost 2g) I haven't heard from them since. He had 5 stiches I had to take out myself. I'll remember my up bringing next time. I never bring an animal back to this vet! 

Brenda Ecker-Norton 

on Facebook

5 years ago

was not allowed to be dog during the visit. Don't know of they really did the ultrasound sound. They picked and chose who got to go in the vestibule to drop dog /cat off.