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Anna Eng

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6408 reviews
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DEBORAH S.'s profile image
DEBORAH S. 
3 years ago

Everything was taken care of as soon as you received it from me. You made suggestions on how to get documents I needed. Very pleasant. 

Michael H.'s profile image
Michael H. 
3 years ago

The PennyMac team are friendly, professional and helpful Anna Eng was fantastic! Definitely recommend The Handley’s 

DENIS S.'s profile image
DENIS S. 
3 years ago

Great experience with PennyMax from start to the end! They delivered as promised with a great rate that they were able to get me. Anna stayed on top of the loan until the very last day and answered every question that I had. 

Melissa H.'s profile image
Melissa H. 
3 years ago

From start to finish the whole process of acquiring our new home loan was great! Everyone we spoke with, especially Anna Eng , were professional and were always able to give us an answer quickly. We will gladly recommend others to PennyMac. 

Andrea B.'s profile image
Andrea B. 
3 years ago

Anna was great. I think the process behind the scenes and lack of communication within the department may have held things up. I understand things happen and there are a lot of people buying homes right now. Overall I am satisfied. 

Suzanne L L.'s profile image
Suzanne L L. 
3 years ago

Anna was awesome to work with. She always responded to me promptly and got the job done right on time. I was thankful for the simple process. 

Anthony M.'s profile image
Anthony M. 
3 years ago

Initial Home Loan Specialist was not very good however Anna was excellent and very professional. 

Jerry R.'s profile image
Jerry R. 
3 years ago

Better communication among your staff. Was difficult to know who to communicate what to. 

CAROL B.'s profile image
CAROL B. 
3 years ago

Anna would return my calls promptly. Walked me through everything and answered all my questions. She always went above and beyond to help me close early because the sellers were obnoxiously pushing to close before the contract date. 

Frequently asked questions about Anna Eng

How is Anna Eng rated?

Anna Eng has a 4.6 star rating with 408 reviews. 

When is Anna Eng open?

Anna Eng is closed now. It will open tomorrow at 9:00 a.m.