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18071 Fitch, Ste 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great experience working with Arlene from start to finish. The process was smooth, communication was clear, and every step was explained in a way that made me feel confident and informed. They were responsive, professional, and worked hard to find the best option for my situation. I truly appreciate her help patience and dedication, and I would highly recommend her to anyone.
Arleen is the best. She calls me when it’s time to refi. Great service. This was the easiest refinance I’ve ever completed. We did this over the Christmas holiday without any problems
Business response:
Thank you so much for the kind words — it truly means a lot to me. I’m so glad I could make the refinance process easy for you, even over the holidays. It’s always a pleasure helping clients I genuinely care about.
Arlene is someone I’ve trusted since I first bought my home. When it was time to refinance, and again more recently, she was the obvious choice. She’s knowledgeable, honest, and always has your best interest in mind. This last time, she helped me get a better rate and a great deal when refinancing the second loan on my home. Arlene makes the whole process easy, and that’s why I keep coming back to her.
Business response:
Thank you so much for the kind words — it truly means more to me than you know. I’m grateful you’ve trusted me time and time again, and it’s always a pleasure helping you. Please know I’m always here whenever you need guidance or just have a question.
I had been shopping for a lower rate and was having no luck. I finally decided to settle and was about to close on a refinance loan with a rate that was lower but not the best. Arleen called me the night before closing offering a way better deal. Putting my trust in her I backed out and ended up closing with Arleen the following week with a way better rate. Process was so smooth and straightforward. Her team is great! Thanks Arleen!
Business response:
Thank you so much for your kind words! It truly means a lot. I’m especially grateful we crossed paths — it’s not every day I meet someone from my same hometown in New Mexico! I’m so glad I was able to secure you a better rate and make the process smooth from start to finish. Thank you for trusting me at such a critical moment. I’m here anytime you need anything in the future.
When I say she is knowledgeable, she knows the ins and out of her position!! She is very reliable when I have any questions, a hard worker, and very smart in what she does!!! You can tell she know ms what she is doing!! If you’re looking for someone who truly cares about their clients and goes above and beyond to make things happen, I highly recommend Arleen!! I couldn’t have asked for a better experience!
Business response:
Thank you so much for your trust and confidence — it’s truly been a pleasure working with you! Closing not just one but two investment properties back-to-back is an amazing accomplishment. 🙌 I’m so proud to be part of your investor journey… ready for the next one? Let’s keep building that portfolio! 🏡💪
If you need a fighter to get you the best, you need Arleen Martinez. Arleen will be on top of every aspect of your loan and will not allow you to overlook anything needed to accomplish your goal. Very polite but tenacious in getting you what you need. Failure is not an option
Business response:
WOW! :-) Thank you so much for this amazing 5-star review! I’ve never had one like this before, so it truly made my day. You were fantastic to work with—so cooperative and quick to respond—which made the process go smoothly. I’m looking forward to helping you with your new purchase in Arizona and can’t wait to make it just as seamless!
I was in the process of working with another lender when Arleen reached out to me. I did not plan to switch lenders, but the prior lender was rather difficult to work with. Arleen was kind, no pushy, and responded quickly to my questions. When I explained that I had already provided the other lender with my credit card info for the appraisal, she said that's not a problem we can have that appraisal transferred. I was also 9 hours away from her and noted that I needed to have a remote notary, she looked into it and found out ... read more
Business response:
Thank you for your trust and confidence as it was such a pleasure working with you. If for any reason you ever have an questions or conncerns, please feel free to reach out to me. Enjoy!
Very friendly and informative and was very professional, loved working with her and her positive attitude and always quick to respond to any questions I had.
Business response:
Thank you so much Desirae and Raymond. You were BOTH a pleasure to work with. Please do not hesitate to reach out if you every have any questions.
Professional.,very helpful. Explain everything step by step. Help me through the process. Always respond.to all my inquiries compare to other lender I try to work with
Business response:
Thank you Justin! Always here to help and yes it just requires being able to think outside of the box to get the loan thru within guidelines. Thank you for your time and patience. Always a pleasure!
Arleen V Martinez - Loan Officer, NMLS #345187 has a 5 star rating with 124 reviews.
Arleen V Martinez - Loan Officer, NMLS #345187 is open now. It will close at 6:00 p.m.