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Arlington Gardens Care Center

3.6

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Location details

3688 Nye Ave, Riverside, CA, 92505, United States

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3.6268 reviews
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Lilian J.'s profile image
Lilian J. 
rating
11 years ago

If it was such a good place, the care provided and staff would speak for themselves. I hear the administrator is paying staff members money to post up positivity reviews. "Anita, Wanda" Pretty sure they work there. This is sick. Let me tell you. Between the Administrator screaming and the department heads behind close doors to the point he turns red and hand are so shaky from 5+ rockstars he drinks and the lack of common sense nurses. I'm lucky my mom survived. The staff is poor with CNA'a always short which means my mom ne... read more

Business response:

Thanks for your feedback. This review was written by a friend of a former employee. Our goal is to create a world class experience for our patients, their family members, employees, doctors, etc. Please feel free to contact us at 951-351-2800. Thanks. 

Sandy J.'s profile image
Sandy J. 
rating
11 years ago

The place looks good but the staff suck they are lazy an don't care about the patient if a patient can't speak up believe that patient barely get change they are rude my mom was in there for months I went everyday and she still didn't get good care I found my self talking to nursing staff everyday and nothing change Sometime when I would get there she would have medicine that should have been taking nite before sitting on her talble they are sorry in calling Dr when need When patient pressure is high they just keep giving th... read more

Business response:

Hi Sandy, My name is Brett and I'm the administrator of Arlington Gardens Care Center. Our goal is to create a happy and safe environment for our patients, their family members, and friends. We are committed to resolving your concern as soon as possible. Here is my personal cell phone number: 951-500-9821. I can be reached 24/7. I have to admit we are not perfect. However, we are certainly committed to making things right when they go wrong. We hope to talk to you soon. 

Amanda L.'s profile image
Amanda L. 
rating
11 years ago

This place is very beautiful, unfortunately my dad is not improving after 8 days, so now they are working very hard to find a solution. 

Business response:

Our goal is to create an environment of healing. We tried and tried to find a solution to care his condition. 

Michele M.'s profile image
Michele M. 
rating
13 years ago

Complete lack of COMMUNICATION! I'm giving this place one star because I have to click at least one but it does not deserve it... I arrived via ambulance from my hospital to recover from a hip replacement. No one greeted us, I was wheeled around while the ambulance drivers asked 4 different people where to take me. I was dropped off in a dark room without any staff assistance. This place has the feel of a cheap motel or at times some sort of prison. The bed had an alarm that would loudly sound when I got up to go... read more

Frequently asked questions about Arlington Gardens Care Center

How is Arlington Gardens Care Center rated?

Arlington Gardens Care Center has a 3.6 star rating with 268 reviews. 

When is Arlington Gardens Care Center open?

Arlington Gardens Care Center is open now. It is open 24/7.