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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Garbage Avoid!!!!!! buy a reputable brand a sink that doesnt hold water.... quality control mean anything?
Business response:
We are sorry to hear you are not satisfied with our product at all. Please reach out to us 514-636-6668 or support@artika.com and we would be more than happy to assist you in fixing the issue.
RecommendedJ'ai contacté le service à la clientèle pour obtenir une pièce que j'ai endommagée par accident. J'étais disposé à payer la pièce et le transport. On m'a envoyé un nouveau luminaire absolument sans frais! Je suis complètement impressionné par le service. Je n'hésiterais pas une seconde à acheter un produit de cette compagnie!
I have a beautiful fixture in my home that had the glass break on it. My reaching out to the company to see if it could be replaced has been met with zero response. Very disappointing. Now I will have to replace the entire fixture and won’t buy another one from this company.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jodie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (866) 661-9606 or via email support@artika.com and we'd be happy to help you out. Regards, Artika For Living, Inc.
Our kitchen was rebuilt in January 2019 and one month ago the fixing screw between the sink and the pipes suddenly broke. We contacted the customer support and they required the receipt for the warranty. As the sink was not bought by us, we don't have the receipt. Then, we decided to buy the spare part from them, as I said, one month ago. They charged my credit card at that time, but never sent the screw. We contacted again 10 days ago, to ask about the screw and they said they would send the screw. Until now nothing reached... read more
Of 9 Artika fixtures I purchased recently, 3 failed during the warranty period. In each case, it was difficult to receive help from customer service. Email tends to be ignored. If you call customer service, they'll argue that their products don't fail. If you get beyond that, they'll tell you to return the product to the retailer. So save your receipts and packing materials! And buy only from retailers that will accept returns during the warranty period.
RecommendedCe sont des gens très serviables et efficaces et qui sont à travailler sur l’amélioration du service à la clientèle. Tout à été fait pour répondre à ma demande, j’ai été impressionnée! Les produits sont très beaux, ils vendent chez Costco alors normalement ça devrait être aussi des bons produits! Il ne reste qu’à les installer!
aucunement et en plus les commentaire négatif n'apparaissent pas sur votre site
Fait 2 mois que je leur écris pour un remplacement de lumières qui prend feu par les fils...fait 2 mois que notre cuisine est dans le noir. Contacter par FB messenger, ils nous référent à leur site web pour le support après vente, écris au support, pas de réponse. On les appelle, pas de réponse, mais un robot nous réfère au site web...il me manque l'option d'aller cogner à leur porte (si elle existe). Bref, une compagnie fantôme qui s'en contre fou de leur clientèle. Je recommande à tous ceux qui veulent mettre leur maison e... read more
The product is not worth the money. We bought 13 of their LED lights and everyone of them has been replaced twice in less than a year. Warranty not honoured and no response to emails sent. Don’t waste your cash on any of their products, have colleagues that build homes and have had the same issue.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,503 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.