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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor Customer Service. Left serveral messages to get in touch with re: a defective product. It is now more than a month and still yet no response back! When i called customer service, i was told that i would get a next-day response. It has now been a week and we still have not heard back!
I bought their skylight in Dec 2019 at Costco. The light failed March 2020. Artika quickly sent a new one under Warranty and now this one has failed. 6 months and 2 lights. This is the only Artika LED fixture in my house and WILL be the last.
Business response:
We are sorry this happened to the fixtures you received. Please send message to the Customer Support Team at support@artika.com for assistance.
Installed light, worked for an hour and then quit! Not very good China quality 😥 Sorry for the honest review
Business response:
Hello, we are terribly sorry to hear this. You can contact our customer service at support@artika.com and we will be more than happy to help you.
RecommendedGood morning, I am still in amazement when I think about the service that was received by us from Attila. We had some trouble with an LED light fixture that we had purchased. Emailed Customer Service on Boxing Day & in hardly no time: received a message back with a video on how to possibly correct the problem. Unfortunately, it did not correct the problem; The following day, I sent another message & again, in a short period of time, had a message back to send them a copy of my receipt. In minutes after doing so, I received c... read more
Their shower caddy just destroyed our new shower. Was installed professionally with shower less than 2 years ago. This will cost us hundreds in damages. Luckily we were not hurt but wow, how is this on the market.
Business response:
Good Morning, We are very sorry to hear that this has happened. If you reach out to us here at customer service we can certainly help you. Please email us at support@artika.com or call us at 866-661-9606. Artika Customer Care Team
Garbage Avoid!!!!!! buy a reputable brand a sink that doesnt hold water.... quality control mean anything?
Business response:
We are sorry to hear you are not satisfied with our product at all. Please reach out to us 514-636-6668 or support@artika.com and we would be more than happy to assist you in fixing the issue.
RecommendedJ'ai contacté le service à la clientèle pour obtenir une pièce que j'ai endommagée par accident. J'étais disposé à payer la pièce et le transport. On m'a envoyé un nouveau luminaire absolument sans frais! Je suis complètement impressionné par le service. Je n'hésiterais pas une seconde à acheter un produit de cette compagnie!
I have a beautiful fixture in my home that had the glass break on it. My reaching out to the company to see if it could be replaced has been met with zero response. Very disappointing. Now I will have to replace the entire fixture and won’t buy another one from this company.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jodie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (866) 661-9606 or via email support@artika.com and we'd be happy to help you out. Regards, Artika For Living, Inc.
Our kitchen was rebuilt in January 2019 and one month ago the fixing screw between the sink and the pipes suddenly broke. We contacted the customer support and they required the receipt for the warranty. As the sink was not bought by us, we don't have the receipt. Then, we decided to buy the spare part from them, as I said, one month ago. They charged my credit card at that time, but never sent the screw. We contacted again 10 days ago, to ask about the screw and they said they would send the screw. Until now nothing reached... read more
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,408 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.