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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedJames was very friendly and took care of my needs immediately. Highly recommend!
Business response:
Glad to hear! Thank you for your feedback :)
Toujours des problèmes de communication avec vous j'ai appelé laisser des messages téléphoniques et par courriel vous nous devez de l'argent et toujours rien ! Depuis début septembre ! Je suis tannée pas a peu près. Même par Facebook Messenger toujours rien de votre part. Je suis vraiment très déçu car j'ai quand même commandé pour 1000$ chez vous ! Je ne recommanderai pas votre compagnie
Business response:
Je suis vraiment désolé d'entendre cela, je vais vérifier cela et demander à quelqu'un de vous contacter très bientôt.
RecommendedI recently brought a new Milton 5 pendant; I love it! it’s gorgeous, however after a few weeks, one of the bulbs burnt out. I contacted Aritika and James Ready immediately sent me out a new bulb ! I was so impressed ; the next day another bulb burnt out , I email James again (thought I got a dude batch of bulbs) James apologized for my experience and shipped me out a new chandelier so I wouldn’t have any more problems. ! I’m so impressed with the customer service and how they stand by their product :) I will definitely be p... read more
Business response:
Sorry for the inconvenience but glad to hear James was able to solve your issue and help you out. Thank you for the feedback :)
I purchased a decent size order of lights. They didn’t package it nicely in a bigger box in term it was sent individually in 15 none boxed shipments The boxes came in dented and scratched (like it was dumped into the truck). I hope these lights work after or you’ll be hearing a earful soon!
Business response:
Sorry to hear that, unfortunately once the boxes leave our facility we do not have any control as to what happens to them. We always stand by our product so if there is an issue please feel free to reach out to us.
RecommendedI got in touch with Artika to replace a broken globe for a pendant light fixture belonging to an old landlord, and James was super friendly and helpful! When the globe arrived and turned out to be too small (I wasn’t sure of the correct size), James was superb to deal with the second time. Top-notch customer service!
Business response:
Thank you for the feedback, we are happy we were able to fix this for you.
RecommendedGreat customer service, I called looking for a replacement lense for a pendent light (that I accidentally broke) Within minutes they had found the replacement part and it was inexpensive!!! Their customer service rep made the whole process streamlined 10/10 would recommend using their products
Business response:
Thank you for the feedback, we are happy you are pleased!
I emailed support@artika.com asking if I could purchase parts that I need. Initially after responding once, asked for more information, never heard back. I reached out a few times and nothing. All I need are some replacement parts, which I was willing to pay for, and the caddy is rendered useless. I wasted $80 and no service.
Business response:
Hello, we have searched with your name and have found no emails, can you kindy resend and indicate ATNN: Supervisor? Thank you
Recommendedgreat design, I like most of the products.
Business response:
Thank you for the feedback!
RecommendedWe searched online for a quality kitchen sink for our renovation. After careful consideration and review, we decided on the “TRYTON” 16g stainless steel sink from Artika.ca. “James” in Customer Service arranged for shipment in a timely manner. We received the product and found it to be beautiful. Unfortunately however on inspection, there was shipping damage. We sent photos of the damage to “James” and he immediately arranged for expedited delivery of a replacement so there would be no delay in our scheduled installatio... read more
Business response:
Thank you for the feedback and we are pleased to hear that we could assist you.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,408 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.