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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I do not recommend any business. If for some reason they have a bad experience it could affect our relationship negatively. It has nothing to do with my experience with Artika, which was outstanding.
Have your customer service RESPOND!
Business response:
Good day, we looked into your case and someone has responded. Our apologies for this.
Would never order from here again. Never got product, took customer service over a month to respond.
Business response:
Hello, I am sorry for your bad experience. I do not see any emails from you, is there something we can assist you with? You can email support@artika.com ATT: supervisor and we would be more than happy to correct whatever went wrong ,
Purchased online back on December 13th 2 lights, received confirmation, credit card was charged. I heard nothing from them after that. I got on chat with a rep right before Christmas and was told the item was on back order and would be back in stock in January, well it is now February 4th and still no communication from this company, I once again start a chat only to be told as of the time I called my order has been cancelled!!!! So my card was charged almost 2 months ago, paying interest on that charge all the while and onl... read more
Business response:
Hi Brenda, I am sorry to hear about this. If you want a replacement, choose another item and let us know and I will work with you to make this right. My sincere apologies for this. CS Team Lead (Kim)
RecommendedJames was very friendly and took care of my needs immediately. Highly recommend!
Business response:
Glad to hear! Thank you for your feedback :)
Toujours des problèmes de communication avec vous j'ai appelé laisser des messages téléphoniques et par courriel vous nous devez de l'argent et toujours rien ! Depuis début septembre ! Je suis tannée pas a peu près. Même par Facebook Messenger toujours rien de votre part. Je suis vraiment très déçu car j'ai quand même commandé pour 1000$ chez vous ! Je ne recommanderai pas votre compagnie
Business response:
Je suis vraiment désolé d'entendre cela, je vais vérifier cela et demander à quelqu'un de vous contacter très bientôt.
RecommendedI recently brought a new Milton 5 pendant; I love it! it’s gorgeous, however after a few weeks, one of the bulbs burnt out. I contacted Aritika and James Ready immediately sent me out a new bulb ! I was so impressed ; the next day another bulb burnt out , I email James again (thought I got a dude batch of bulbs) James apologized for my experience and shipped me out a new chandelier so I wouldn’t have any more problems. ! I’m so impressed with the customer service and how they stand by their product :) I will definitely be p... read more
Business response:
Sorry for the inconvenience but glad to hear James was able to solve your issue and help you out. Thank you for the feedback :)
I purchased a decent size order of lights. They didn’t package it nicely in a bigger box in term it was sent individually in 15 none boxed shipments The boxes came in dented and scratched (like it was dumped into the truck). I hope these lights work after or you’ll be hearing a earful soon!
Business response:
Sorry to hear that, unfortunately once the boxes leave our facility we do not have any control as to what happens to them. We always stand by our product so if there is an issue please feel free to reach out to us.
RecommendedI got in touch with Artika to replace a broken globe for a pendant light fixture belonging to an old landlord, and James was super friendly and helpful! When the globe arrived and turned out to be too small (I wasn’t sure of the correct size), James was superb to deal with the second time. Top-notch customer service!
Business response:
Thank you for the feedback, we are happy we were able to fix this for you.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,503 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.