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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
aucunes pièces pour remplacer celles qui sont défectueuses !! argent gaspillé.... plus jamais
Business response:
Bonjour Olivier, Nous sommes désolés et comprenons votre déception quant aux pièces de rechanges non disponibles pour votre produit. Tous nos produits sont assemblées en usine par nos fournisseurs, nous tenons en iventaire plusieurs pieces selon le modèle mais malheureusement pour le votre, nous ne tenons pas pas celle-ci en inventaire.
Bought several of these lights, and 3 of them stopped working right after the warranty period ended. Would not recommend. (LED sconce light)
Business response:
Sorry to hear this, did you contact our customer care? We would be happy to help you and get this resolved.
RecommendedI had an issue with an led light I purchased roughly a year ago. Customer service was flat-out exceptional, informative and responsive. I was provided all the necessary details on the return process during the call, then shortly after the call an email outlining the info needed from me to initiate the process. Regular email updates and a timeframe for when I can expect to receive the replacement. Courteous, polite, just a very positive, refreshing experience.
Business response:
Great to hear, thank you for taking the time to provide us your feedback.
We bought an Artika chandelier and it started arching and lit on fire at one of the sockets and caused damage to our wood floors upon install. It was a pretty light but who wants to risk replacing it with the same one when it’s terrified my little kids because of the fire.
Business response:
Hello, we are very sorry to hear this. Did you reach out to our customer care to assist with this? We do not find your name in our database and would like to help but we have no information here to assist. Please call or email or live chat for assistance.
RecommendedLES PRODUITS ET LE SERVICE SONT DE TRES HAUTE QUALITÉ.
Business response:
Merci pour vos commentaires.
J'ai achetée un luminaire en trop sans faire exprès, la commande n'est pas encore envoyée, donc j'essaye d'appeler le service à la clientèle depuis 2h et personne ne répond jamais. Je ne voulais pas laisser un commentaire désagréable, mais ça fait plusieurs fois que j'appelle et je n'ai pas l'aide dont j'ai besoin.
worst customer service no reply they dont bother after selling they dont reply to emails they dont provide after care there are much other better brands to choose from keep away from Artika
Business response:
Hello, we are very sorry to hear this but we cannot locate any emails or calls from you. If you could kindly email support@artika.com ATT: Supervisor, we would be more than happy to help you. You can also call 1-866-661-9606 or chat live on our website.
Unsustainable poorly designed light fixtures requiring replacement of entire fixture ($187) because “integrated” LED light bulbs cannot be replaced in their units. Absolutely wasteful!
Business response:
We are sorry to hear that your light failed, you can call Artika customer care and we would be happy to help you. Perhaps you have a defective item or it was not installed correct. Please call or email us and we'd be happy to help!
No customer support don’t buy their products
Business response:
Hello, we are very sorry to hear you are not satisfied. We tried to locate an email from you but could not find anything. If you could call our customer care or email us, we would be more than happy to rectify your situation.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,503 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.