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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedLES PRODUITS ET LE SERVICE SONT DE TRES HAUTE QUALITÉ.
Business response:
Merci pour vos commentaires.
J'ai achetée un luminaire en trop sans faire exprès, la commande n'est pas encore envoyée, donc j'essaye d'appeler le service à la clientèle depuis 2h et personne ne répond jamais. Je ne voulais pas laisser un commentaire désagréable, mais ça fait plusieurs fois que j'appelle et je n'ai pas l'aide dont j'ai besoin.
worst customer service no reply they dont bother after selling they dont reply to emails they dont provide after care there are much other better brands to choose from keep away from Artika
Business response:
Hello, we are very sorry to hear this but we cannot locate any emails or calls from you. If you could kindly email support@artika.com ATT: Supervisor, we would be more than happy to help you. You can also call 1-866-661-9606 or chat live on our website.
Unsustainable poorly designed light fixtures requiring replacement of entire fixture ($187) because “integrated” LED light bulbs cannot be replaced in their units. Absolutely wasteful!
Business response:
We are sorry to hear that your light failed, you can call Artika customer care and we would be happy to help you. Perhaps you have a defective item or it was not installed correct. Please call or email us and we'd be happy to help!
No customer support don’t buy their products
Business response:
Hello, we are very sorry to hear you are not satisfied. We tried to locate an email from you but could not find anything. If you could call our customer care or email us, we would be more than happy to rectify your situation.
I do not recommend any business. If for some reason they have a bad experience it could affect our relationship negatively. It has nothing to do with my experience with Artika, which was outstanding.
Have your customer service RESPOND!
Business response:
Good day, we looked into your case and someone has responded. Our apologies for this.
Would never order from here again. Never got product, took customer service over a month to respond.
Business response:
Hello, I am sorry for your bad experience. I do not see any emails from you, is there something we can assist you with? You can email support@artika.com ATT: supervisor and we would be more than happy to correct whatever went wrong ,
Purchased online back on December 13th 2 lights, received confirmation, credit card was charged. I heard nothing from them after that. I got on chat with a rep right before Christmas and was told the item was on back order and would be back in stock in January, well it is now February 4th and still no communication from this company, I once again start a chat only to be told as of the time I called my order has been cancelled!!!! So my card was charged almost 2 months ago, paying interest on that charge all the while and onl... read more
Business response:
Hi Brenda, I am sorry to hear about this. If you want a replacement, choose another item and let us know and I will work with you to make this right. My sincere apologies for this. CS Team Lead (Kim)
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,408 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.