This profile has been claimed by the business owner or representative.
Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat customer service, I called looking for a replacement lense for a pendent light (that I accidentally broke) Within minutes they had found the replacement part and it was inexpensive!!! Their customer service rep made the whole process streamlined 10/10 would recommend using their products
Business response:
Thank you for the feedback, we are happy you are pleased!
I emailed support@artika.com asking if I could purchase parts that I need. Initially after responding once, asked for more information, never heard back. I reached out a few times and nothing. All I need are some replacement parts, which I was willing to pay for, and the caddy is rendered useless. I wasted $80 and no service.
Business response:
Hello, we have searched with your name and have found no emails, can you kindy resend and indicate ATNN: Supervisor? Thank you
Recommendedgreat design, I like most of the products.
Business response:
Thank you for the feedback!
RecommendedWe searched online for a quality kitchen sink for our renovation. After careful consideration and review, we decided on the “TRYTON” 16g stainless steel sink from Artika.ca. “James” in Customer Service arranged for shipment in a timely manner. We received the product and found it to be beautiful. Unfortunately however on inspection, there was shipping damage. We sent photos of the damage to “James” and he immediately arranged for expedited delivery of a replacement so there would be no delay in our scheduled installatio... read more
Business response:
Thank you for the feedback and we are pleased to hear that we could assist you.
RecommendedI have purchased 8 lights from the Glitz line, most beautiful lights at a fantastic price. Very happy with all of them.
Business response:
Thank you for the feedback! We are happy to hear that you are pleased.
Most of their lightbulbs can only be bought from them directly by phone. None of them are on their websites and all of them are very expensive to replace. I would never buy any of their very nice lights again for that very simple reason. Who wants to wait on hold and order a part online that cost three times as much as buying a lightbulb at the store l? NOBODY.
RecommendedThis company is amazing!!!! One of the lights stopped working in our Artika light fixture so they replace the whole fixture for us. We love the light so much. Thank you Artika!!! Amazing customer service.
Business response:
Thank you for the feedback, we are happy to hear that you are pleased.
Could send me the part I have been missing since I received the light fixture in April. Or answer the customer service phone # (although even when they did nothing happened). Or respond to my detailed emails!
Business response:
I apologize for this. I do not see any emails in our inbox from you at all under your name. Could you kindly resend to: support@artika.com ATT:Supervisor or you can try calling again 1-866-661-9606 We would be more than happy to help you.
Terrible customer care experience. I have been waiting for a replacement part since April 2020...no signs of when it’s gonna show up, no ETA, nothing...in the meantime, my sink has been leaking for months in a brand new kitchen/brand new sink...
Business response:
Hello, sorry to hear this. We will look into this and get back to you today. Our apologies for this.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,503 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.