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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI have purchased 8 lights from the Glitz line, most beautiful lights at a fantastic price. Very happy with all of them.
Business response:
Thank you for the feedback! We are happy to hear that you are pleased.
Most of their lightbulbs can only be bought from them directly by phone. None of them are on their websites and all of them are very expensive to replace. I would never buy any of their very nice lights again for that very simple reason. Who wants to wait on hold and order a part online that cost three times as much as buying a lightbulb at the store l? NOBODY.
RecommendedThis company is amazing!!!! One of the lights stopped working in our Artika light fixture so they replace the whole fixture for us. We love the light so much. Thank you Artika!!! Amazing customer service.
Business response:
Thank you for the feedback, we are happy to hear that you are pleased.
Could send me the part I have been missing since I received the light fixture in April. Or answer the customer service phone # (although even when they did nothing happened). Or respond to my detailed emails!
Business response:
I apologize for this. I do not see any emails in our inbox from you at all under your name. Could you kindly resend to: support@artika.com ATT:Supervisor or you can try calling again 1-866-661-9606 We would be more than happy to help you.
Terrible customer care experience. I have been waiting for a replacement part since April 2020...no signs of when it’s gonna show up, no ETA, nothing...in the meantime, my sink has been leaking for months in a brand new kitchen/brand new sink...
Business response:
Hello, sorry to hear this. We will look into this and get back to you today. Our apologies for this.
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Non-existent customer service. I've tried to email the support line for lights that died not too long after warranty. Extremely disappointing.
No customer support! I purchased a shower caddy and after setting it up I noticed it had a bent shelf. I contacted their warranty center to request a replacement and received no response. I then called their support center, during business hours, and was directed to a full inbox and told to leave a message. I then emailed their support center and now after two weeks I still haven’t received a response. Any purchase made from this company should be viewed as an “as-is” purchase, because you will never hear from the company ag... read more
J’ai acheté 7 luminaires extérieurs de Artka chez Costco il y a 6 mois et la peinture qui rend la vitte opaque se décolle outrageusement. J’ai essayé de contacter le service clientèle et fourni des photos mais sans retour. Je suis extrêmement déçu car le produit est tres beau et elegant... dommage.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.7 star rating with 3,408 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is open now. It will close at 5:00 p.m.