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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,655 reviews
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JESSICA F.'s profile image
JESSICA F. 
3 years ago

A personable, helpful sales associate in Pittsburgh worked with us to customize our dining set options; no pressure, great quality, and excellent customer support! 

Business response:

Hi Jessica, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

BENJAMIN C.'s profile image
BENJAMIN C. 
3 years ago

Let me shop, but also very helpful. Great experience! 

Business response:

Hello Benjamin , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Marya R.'s profile image
Marya R. 
3 years ago

I researched all the recliners before coming in. Diane took me right to what I was looking for and also showed me other similar chairs. She didn’t pressure me, she was very personable, told me when the chair would come into the warehouse and explained in full about the delivery process. Very knowledgeable of the product. Even one of the co-workers walked by and praised her and said she was a mentor to him when he started. Very positive experience. 

Business response:

Hello Marya, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

ANGELA C.'s profile image
ANGELA C. 
3 years ago

Adam was very helpful 

Business response:

Hi Angela, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Dave C.'s profile image
Dave C. 
3 years ago

Very comfortable low pressure sale. Everyone was friendly and helpful. I reserve full judgement till my purchase arrives in a month. 

Business response:

Hi Dave, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

MACKLIN R.'s profile image
MACKLIN R. 
3 years ago

I love the worker timm but they sold the sectional when I went to get the truck but Timm came through for me anyways Thanks 

Business response:

Hello Macklin, your comments matter to us. Thank you for providing feedback that can help us to improve. We are sorry that our service has not led you to rate us at 5 stars. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team 

JENNA B.'s profile image
JENNA B. 
3 years ago

Mary ann was awesome! Easy to work with and answered all my questions! 

Business response:

Hello Jenna , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

CHRISTINE G.'s profile image
CHRISTINE G. 
3 years ago

Diane was friendly and was able to answer all my questions. 

Business response:

Hello Christine, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

ROSARIO G.'s profile image
ROSARIO G. 
3 years ago

Very kind and helpful employee 

Business response:

Hi Rosario, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,655 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.