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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,553 reviews
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Pat L.'s profile image
Pat L. 
3 years ago

Victoria was wonderful, personable and knowledgeable 

Business response:

Hi Pat, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

TYLER T.'s profile image
TYLER T. 
3 years ago

Excellent service 

Business response:

Hello Tyler , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

WILLIAM M.'s profile image
WILLIAM M. 
3 years ago

Awesome Salesperson 

Business response:

Hello William, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kathy L W.'s profile image
Kathy L W. 
3 years ago

The salesman was fast and efficient! 

Business response:

Hi James, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kelly C.'s profile image
Kelly C. 
3 years ago

Sales guy was great 

Business response:

Hi Kelly, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kara K.'s profile image
Kara K. 
3 years ago

My salesperson was top notch from the time I walked in the door til the sale was complete. Winston reviewed how to operate the item I purchased and went thru all the important details of a final sales item. We can’t wait to surprise our granddaughter at Christmas 

Business response:

Hello Karalee , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

SHERRY C.'s profile image
SHERRY C. 
3 years ago

Easy. Convenient Joanne was very helpful. 

Business response:

Hello Sherry, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

DANIEL M.'s profile image
DANIEL M. 
3 years ago

The experience was ok. We already knew what we were looking for and felt like we had little privacy to discuss our decision as we we constantly being asked questions by the sales person. We expressed we needed to talk stuff over in order to make a decision but the sales person kept asking us other questions about our personal life and not giving us room. The other funny part was the sales person said there was no way for us to look at the furniture we wanted to see in person. Luckily we decided to go to see the couches in th... read more

Business response:

Hello Daniel, your comments matter to us. Thank you for providing feedback that can help us to improve. We are sorry that our service has not led you to rate us at 5 stars. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team 

JAN K.'s profile image
JAN K. 
3 years ago

The whole experience was wonderful. Arlene listened to what I was looking for and took a lot of time helping me find the perfect love seat and recliner. She explained all about the furniture construction, fabric and care. I will definitely be returning to Ashley Furniture for my future needs! 

Business response:

Hi Jan, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,553 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.