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Ashley Store
- Furniture Stores
- Pittsburgh, PA
About this business
Location details
7215 McKnight Rd, Pittsburgh, PA, 15237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My experience was great. There wasn’t any “pressure “ selling. Brandon was extremely wonderful to work with!
Business response:
Hello Eric, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Ashley employee Tim Secreto really helped us find everything we needed! He was really patient and friendly with us. Great place to shop for your furniture!!!
Business response:
Hi Homer, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Craig was very patient and helpful
Business response:
Hi Michael, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Very accurate, very nice person to speak with
Business response:
Hello Gwen , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Had a very non pressured experience. Winston took his time and explained everything.
Business response:
Hello Nancy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Brandon is a great sales associate. Quick and doesn’t try to oversell everything in the store. We loved him
Business response:
Hi Carol, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Richard was our salesman. He was great to us at the store. We loved him. He gave us a heads up that it would be about 2-3 weeks before we get it because of shipping issues regarding the pandemic. Completely understandable. We were okay with that. About 2 months later and out $2,000 we finally got our stuff. The movers and the quality of furniture were/are great! However, there was no updates from their end. We had to reach out numerous times just to get some answers. We also had to remind them that we discussed and wanted th... read more
Business response:
Hi Magan, thanks for sharing your experience. We're so glad to hear that you're happy with your purchases! We truly appreciate your comments regarding our communication and will use them as an opportunity to improve. We hope to see you again soon!
My wife went without me to buy furniture and she went to Ashley’s but I wanted her to go to bobs…had she listened she wouldn’t be at work disappointed that the mirror to the dresser was never ordered. I wanted her to actually refuse the order and go to bobs because she wasn’t able to get the mirror due to how it was financed. I told you so moment and I’m disappointed.
Business response:
Thank you for sharing your experience, and we sincerely apologize for the frustration this situation has caused. The missing mirror order is a very real and valid concern, and we completely understand how disappointing it must be to receive an incomplete order. This is not the experience we want any of our customers to have, and we take this matter seriously. We would love the opportunity to make things right and address this issue as quickly as possible. Please don't hesitate to reach out to us directly at (412) 353-3340 so... read more
Why are you sending me multiple emails to review a product that hasn't even arrived yet? 3.5 weeks to get a delivery is already a pretty long wait as is, so that long wait is the only thing I have to go off of
Business response:
We apologize for the email issues. We take our customers feedback serious and will look into the multiple emails. Thank you for your patience, we will use your feedback to make us better. Sincerely, Ashley HomeStore team
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.7 star rating with 4,655 reviews.
When is Ashley Store open?
Ashley Store is closed now. It will open at 10:00 a.m.