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Ashley Store
- Furniture Stores
- Pittsburgh, PA
About this business
Location details
7215 McKnight Rd, Pittsburgh, PA, 15237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The information given to tract it online does not work
Business response:
Dear Ismael, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our intention is to provide exceptional service and we will improve. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team
They were very nice and helped me get the dining set I wanted
Business response:
Hi Kimberle, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
bad experience I purchased a dining room today and 4 chairs, oly 2 chairs were delivered. so th salesperson thought it came with 4 chairs told me I was purchasing 4 chairs with my dining room set, I only recieved 2, and was told the other two were on back order. I followed up in the store to see when my chairs would be delivered she mentioned he made a mistake only ordered 2, stated she would sell me the other 2 chairs for two hundred dollars. which I thought I already brought... no solution offered
Business response:
Dear Kimberle, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our intention is to provide exceptional service and we will improve. We see one of our team members has reached out to you and resolved the issue. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, if you need further assistance. Thank you, Ashley HomeStore team
Perfect experience from start to finish.
Business response:
Hello Steve, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
FRAUD! Ashley does not warranty anything. Even if you purchase the insurance for your sofa. DO NOT TRUST ASHLEY FURNITURE. We bought a sectional sofa. They delivered a broken section and told us to make an insurance claim. It took 4 months to get the replacement piece, and they do not take away the broken section. We had to pay to have it hauled away. The new section was fine for about a month and then the seams started to split. We made another insurance claim....it was denied, because apparently seams coming apart... read more
Business response:
Hi Alex, we are disheartened that we have missed the mark in providing you with an experience that exceeds expectations. Your recollection of events is sadly not in line with the standards that have made Ashley HomeStore a leader in the furniture industry. We sincerely apologize and thank you for the opportunity to address your concern. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.7 star rating with 4,553 reviews.
When is Ashley Store open?
Ashley Store is closed now. It will open at 10:00 a.m.