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Ashton Pines Apartments and Townhomes

4.3

About this business

Location details

181 Derrer Road, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.3601 reviews
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Luz M.'s profile image
Luz M. 
5 years ago

Rats Been trying to get rid of rats for the longest time. Everytime I call they said they’ll be sending someone me out next week. Next week comes and they never come. 

Business response:

Thank you for bringing this issue to our attention. Please contact us directly at the leasing office or through our website, live5812.com, so that we can address your specific need. Your enjoyment of your home and your feedback are important to us. 

Ashley R.'s profile image
Ashley R. 
7 years ago

Upset I remember when me and my family first moved out there back in 2009 and they had bad mice issues that they never took care of it was very nice at first and they apartment space was a lot of room. But if they didn't have mice and the rent was decent we would have continued to live there. 

Business response:

Thank you for your comments on Ashton Pines. We have been able to treat and decrease the issue over the years but unfortunately our buildings continue to age causing access areas for mice to enter. When we are notified, we act quickly to fill holes and set traps. Maintenance and Pest Control communicate housekeeping issues that may contribute to pest problems so that we can follow up as needed. Thank you; we value your comments. 

Gabriella F.'s profile image
Gabriella F. 
8 years ago

Hit or miss. My fiancé and I moved here in October of last year. The apartment size is great for just us and the rent is reasonable and the included utilities are awesome. But no W/D hookup in the one bedroom, which they have room for but just didn't do. Lots of room for our pup to run and use the potty across the street. ** beware that people don't pay attention to the 25mph sign and fly down the main road.** Management is nice to us at least, but my apartment flooded one cause. The neighbors tank busted and they did a crap... read more

Business response:

Thank you for taking the time to share your recent experience at Ashton Pines with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we provide you. If there is anything we can do to improve your experience, please let us know by contacting us directly. 

Nicole J.'s profile image
Nicole J. 
9 years ago

Very Unprofessional Staff/Management My lease expired and I WAS planning to go month to month. My rent was automatically deducted each month. My partner came and stayed a couple of days with me with her medical dog and lord and behold aright after I paid my last month of rent I received a three day notice to move. Most professions would have asked instead of assuming. Needless to say I personally should take my time and address the multiple families they are allowing to live in a two bedroom apartments. Stay am far away from... read more

Truthful C.'s profile image
Truthful C. 
9 years ago

Do not move here! This is truly a hit and miss property. There are people who have lived here for years and haven't had an issue and that's because there were different people in the office managing the property. Now it takes forever for something to be fixed. Serveral times I have called and there aren't any work orders on things I have called for multiple times because of how unorganized and untrained the staff is. Everyone experiences an issue with bugs and/or rodents. From mice, roaches to bed bugs. Just depends on where... read more

trinty a.'s profile image
trinty a. 
10 years ago

Bedbugs My room mate and I do not live together yet but me met up and visited these apartments and they were gorgeous and very well priced. The only problem is the next day we were both covered in bug bites... From bed bugs. This was the only place she and I visited that day and like I said she and I live septa toy currently so we had to have gotten them from here for us to both get them at the same exact time. 

An Apartments.com Renter's profile image
An Apartments.com Renter 
11 years ago

So-So I've been here over a year and they have now got new management or something because they are doing inspections like crazy. If I didn't have animals it wouldn't be a problem but working and them only wanting to come during the week is wearing. The neighborhood is great though and the fact that most of the utilities are included is a plus. Parking leaves something to be desired but a great starter place. 

Frequently asked questions about Ashton Pines Apartments and Townhomes

How is Ashton Pines Apartments and Townhomes rated?

Ashton Pines Apartments and Townhomes has a 4.3 star rating with 601 reviews. 

When is Ashton Pines Apartments and Townhomes open?

Ashton Pines Apartments and Townhomes is closed now. It will open at 9:00 a.m.