Aspen Dental | Dentists at 319 S Cedar Crest Blvd - Allentown PA - Reviews - Photos - Phone Number
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Aspen Dental

4.8
155 reviews
(Dentists)
 319 S Cedar Crest Blvd, Allentown, PA 18103US
3on Facebook, Apr 18, 2018
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Business Response:
Thank you for providing this rating, Curtis. If I am able to help you in any way, please call me at 315-454-6000 ext 201802. Thank you! -- Kelsey, ADMI
3on Facebook, Mar 23, 2018
The staff is friendly except the front end person. I am somewhat disappointed in the fact I was originally informed my bridge would be ready Monday. Before I left on Friday I was told Wednesday. How can they expect a patient to walk around for 6 days with missing teeth especially when my tongue keeps on going to that area and now has a small cut. A temporary would have been acceptable. more »
5on Facebook, Mar 17, 2018
I had a new hygienist who was very professional and got the job done efficiently. more »
Business Response:
Thank you for your kinds words! The office will be thrilled to hear this! - Kelsey, ADMI
5on Facebook, Mar 16, 2018
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5on Facebook, Mar 04, 2018
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3on Facebook, Jan 19, 2018
I've had pretty good experiences with my cleanings and other visits, but we have had several issues with billing. Being billed twice, insurance not being properly billed, surprise charges being sent via mail, etc. I always fight it until it gets fixed, but it is often a huge waste of time and frustration. I just went yesterday for my normal cleaning and while the checkout process was quick and clear, I almost expect to get a bill asking me to pay for my fluoride treatment again, as has happened in the past. So while they are a convenient location, be stubborn about your payments and always keep track of everything! more »
Business Response:
Hi Gigi, I'm sorry that it hasn't been a 5-star experience! If you continue to have trouble, please contact the Patient Satisfaction team at 1-866-273-8606 so they can help. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI
5on Facebook, Dec 15, 2017
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5on Facebook, Nov 28, 2017
Personable staff with a relaxing atmosphere! The cleanliness of the office and medical dentistry areas are superb! I highly recommend Aspen Dental for your dental needs! more »
Business Response:
I'm glad to hear that you felt at ease with the team, Stachein. Thanks so much for sharing that you had a 5-star experience. - Emily, ADMI
5on Facebook, Nov 09, 2017
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5on Facebook, Nov 06, 2017
my experience with dental offices over my lifetime (65now) included silver fillings, caps, crowns,, bridges, root canals, extractions,cleanings....the experiences werent always positive examples:rushing you thru, no greetings just take a seat ,comments that were judgemental which made me so embarssed...after a lifetime of dental work and ..my teeth had enough including decay, cracked teeth, broken off teeth, missing and worn out fillings and finally a number of infections..so with a mouth of lots of decay, mercury from fillings, infection...i finally decided to find a non judgemental dental office that treats you with dignity and a positive atmosphere,,,after researching (shopping around) the lehigh vally i finally found the courage to make the call to have my teeth extracted and get dentures...that place was ASPEN DENTAL! free evaluation/exrays within a few days...my first visit for that evaluation came...nervous and apprehensive i walked thru that door...a smile from janel (receptionist)and a hi dean i filled out some paperwork and with five minutes i was taken back for 360 degrees exrays...that tech also said hi dean and with her big smile exrayed my teeth....no waiting i went to the next dental room...where the next tech said hi dean with a big smile...which made me feel dvery comfortable...i still had some nervousness because i still had to show my mouth of decayed teeth to the doctor (chahda).the dentist comes in after looking at my exrays...and with a big smile said we'll going to take care of you dean...soon you will havE a BEAUTIFUL SMILE....thats a first for me....heres a doctor that just looked a a mouth of decay and infection...and he greets me with with respect ...it was genuine and sincere to say the least...i felt so good inside and thankfull i found a dental office that was like heaven..after so many judgemental experinces here was a breath of fresh air...wow...next i went to financial planning desk....jess was exceptional...the first thing was her smile and a greeting hi dean we're going to save you as much money as possible...let me work on it for you....after a few minutes...she found discounts and insurance ...my nervousness was now completely gone...i felt so relieved and good inside....from beginning to end....all was positive..all was friendly...every time i came for follow up visits...it was always hi dean by everyone even the doctors (dr patel) remembered my name and greeted me with a big smile...i had 22 teeth ectracted with less discomfort than all the other 65 years of denistry combined....VERY VERY LITTLE DISCOMFORT....boy was that a relief...it was like a miracal for me....so thanks janel, ray, jess,,exray tech, and dr chahda....you made the ASPEN experience a really great non judgemental one...thanks dean l ritter... more »
Business Response:
I'm so glad the team put you at ease and helped you get your smile back, Dean. Thank you for sharing! - Emily, ADMI
5on Facebook, Oct 18, 2017
I must give 5 stars. I haven't been to a dentist because like most have had bad experiences as a child and have tremendous fear of dental procedures.
I am currently a cancer patient receivi
ng chemo and radiation treatments, and they were sure to get the release from my doctor to proceed with oral surgery. I need to have all my teeth pulled and get dentures and have no insurance. Jess was able to set me up with a payment plan and it was quite expensive. She did the best she could and applied a $1,000 coupon to my total which helps a lot. And Dr Chadra was very careful not allow the loose post tooth come out during the mold fitting. Thank you so much, He also, as a courtesy because of all that is happening in my health life is affording me the permanent fitting dentures in 6 months time, which I had not previously qualified for. I cried I was so touched by his caring. Very nice staff at this office. I am so excited to get my new teeth and smile. Oh, I guess I'll have to learn how to talk again too! I love a challenge more »
Business Response:
Hi Gayle, It makes me so happy to hear that the team is helping you get your smile back. Thank you for sharing. - Emily, ADMI
5on Facebook, Sep 04, 2017
I have been going to Aspen Dental for many years. Their dentists are outstanding and can handle complicated cases without any issues. I believe they are highly skilled and I have always had their services without pain during and afterwards. When , I retired I lost my dental insurance and helped me find one wit better coverage and lower cost to me. I am a highly satisfied customer. Lastly their dental hygienist is outstanding and I highly recommend her. more »
Business Response:
It makes me so happy to hear that, Tim. I'm glad you feel at ease with the team, and I hope that you continue to have positive experiences. - Emily, ADMI
4on Facebook, Aug 30, 2017
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5on Facebook, Jul 28, 2017
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5on Facebook, Jul 20, 2017
I am very happy to finally smile again. Been very good to me. more »
5on Facebook, Jul 20, 2017
The staff was very friendly, they answered all of my questions. The dental assistant was very kind and patient while doing the xrays. The dentist was very thorough his exam and offered great advice on my plan of action. The woman who set up everything from my dental plan to the financial part was very thorough and explained everything perfectly. more »
Business Response:
I'm so glad you had a positive experience, Rich. Thanks for sharing, and enjoy your future visits. - Emily, ADMI
5on Facebook, Jul 11, 2017
The front desk help was so pleasant and helpful throughout my whole experience with being a new patient. I am so glad I chose this location! Thank you Janelle and Jess! more »
5on BirdEye, Jun 21, 2017
Top Notch professional with excellent customer service more »
5on BirdEye, Jun 04, 2017
If I would have know Aspen dental would be this wonderful, I would not have put off going to the dentist ! Thank you !!! more »
5on Facebook, May 10, 2017
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5on BirdEye, Apr 25, 2017
They treat me with love and respect thank u so much very excellent place more »
4on Facebook, Apr 19, 2017
I was not expecting the best after reviews in general but both times I have been the dentist/endodontist have been great! I have never had such a painless dental experience before. I was pleasantly surprised by this location. more »
Business Response:
Thank you for sharing, Heather! It's great to hear that the Allentown team has helped you have a positive experience. - Emily, ADMI
5on Facebook, Apr 18, 2017
The staff has always been very helpful to me and I like the new office. more »
5on BirdEye, Apr 12, 2017
I felt valued when the Dr answered all my concerns. My hygienist, Miranda, was so gentle, but thorough and my teeth felt super clean. She is very knowledgeable and answered all of my questions. I really felt "listened to". I think I've finally found my "home" here. more »
5on BirdEye, Apr 07, 2017
Great place and great staff ...always feel super comfortable when i visit no matter what procedure i go in for . I would advice anyone in need of dental work to head here first. more »
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Contact

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319 S Cedar Crest Blvd, Allentown, PA 18103
Dentists
Today 8:00 am - 5:00 pm

About

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Aspen Dental dentists are skilled clinicians trained at some of the nation's most prestigious dental schools. The dentists at each of our offices possess a thorough knowledge of dental and denture procedures. And though their backgrounds are diverse, our dentists all share one common goal: to give each patient a healthy mouth. It's our pledge to deliver great care but also fair pricing. So you can trust that you'll get low, no-surprise pricing. And if your insurance pays less than what we quote, we'll cover the difference.more »

Review summary

5  125
4  25
3  5
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4.8
155 reviews