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Aspen Dental - Hermitage, TN
- Hermitage, TN
About this business
Location details
4054 Lebanon Pike, Hermitage, TN, 37076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst clinic the worst costumer service DONT GO , plus the most important part EXPENSIVE, and if you requested for your X-ray that’s is already pay off it’s just a nightmare and never released. STAY AWAY OF THIS CLINIC ITS JUST A CRAZY EXPENSIVE AND REALLY BAD EXPERIENCE
Business response:
I'm sorry to hear you haven't had a pleasant experience, Jessi. If you would like to discuss this further, or need assistance, please reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI
Just tried to call. Left on hold 3 times
Business response:
The Patient Satisfaction Team would be able to help, Susan. Please contact them at your convenience: 1-866-767-0890. - Mitch, ADMI
I have been having the worst experience ever at Aspen Dental in Hermitage, TN. In December 2020 I had a root canal on 2 of my right teeth. Ever since then i have had nothing but problems. It has been almost 5 months and i still haven't had my permanent crown. Ive been there 5 times since and either theyve lost the mold and scans and had to redo it or its that the molder didn't create my mold correctly. ever time its been something. They charged me twice for the same teeth and whoever creates the mold it has not fit entirel... read more
Business response:
I am so sorry Ulanda, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
A complete waste of time— basically, a “sales” strategy to get individuals on their bs financing plan to pay for unneeded dental procedures! Dishonest, not forthcoming about costs! Trying to see customers on a 600 dollar cleaning service... terrible people!
I scheduled my appointment for 12:30, showed up early enough to fill out my new patient papers and still didn’t get to actually see anyone until about 1:40 or so. The service was slow and slightly unprofessional, with numerous people entering and exiting the rooms during my consultation, sometimes even bumping into the equipment to maneuver around the small room already occupied by myself and the dentist. I was also nearly billed for services and products I’d already refused. I ended up completing my visit around 2:30-3:00 w... read more
I need a root canal and these predators attempted to fast talk me into a $5000 loan while falsely assuming that my insurance would only cover $668 worth or $5600 worth of work. My insurance would cover half of the procedure, and they were attempting to get me to take out more than I would’ve needed. When I confronted them about it, they denied it, but beware. Check with your insurance company first before taking out a huge loan that they won’t be transparent about. But Jamal, the hygienist, from Memphis was ASTOUNDING! They ... read more
I visited Aspen Dental's Hermitage TN location for a routine semi-annual check-up and cleaning, and was shown a bill for over $3000 of completely unnecessary work they recommended (including a few hundred bucks for an electric toothbrush I didn't ask for). I shared this with my prior dentist in another city to get a second opinion, and he informed me of Aspen's reputation for exactly this type of thing. I visited another dentist six months later, and of course, required only a regular cleaning and no other work. Needless to ... read more
Business response:
I am sorry to hear this, Tim. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
I went in with tooth pain on 11-6-18. After x-rays I was told I needed some sort of work on everyone of my teeth. I have the detailed sheet equaling $6000. My husband and I decided to just extract the one tooth that was bothering me. When the dentist extracted the tooth with only local antiseptic I felt everything. The tooth broke off including the abscess. The dentist allowed me to take a picture. Aspen Dental told me that broken piece should work it’s way out. They next day I had to go to an oral surgeon to have the rest o... read more
I've kept my mouth shut (no pun intended) for five years but I've reached my breaking point. This is by FAR the worst dental office I've ever come across. The number one most frustrating thing has been that they are NEVER ON TIME. Not only do they make you wait anywhere from 20-45 minutes before your appointment, but they don't even have the DECENCY to CALL YOU, and let you know they're running behind. That has been my #1 frustration for years. Second to that, I've never seen such an under-educated staff. Just last week I wa... read more
Frequently asked questions about Aspen Dental - Hermitage, TN
How is Aspen Dental - Hermitage, TN rated?
Aspen Dental - Hermitage, TN has a 4 star rating with 795 reviews.
When is Aspen Dental - Hermitage, TN open?
Aspen Dental - Hermitage, TN is closed now. It will open on Monday at 7:30 a.m.