Aspen Dental - Inverness, FL's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Inverness, FL

3.9
  • Inverness, FL

About this business

Location details

2755 East Gulf To Lake Highway, Inverness, FL, 34453, United States

Get directions
WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
ThuClosed
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.91,162 reviews
Lannie Sacco-Kennedy's profile image
Lannie Sacco-Kennedy 
6 years ago

Very unhappy with the service. My husband got dentures. It took much longer than their estimate. The dentures do not fit correctly and there is no Appointment available until January 14. They said he could come in as a walk-in but would have to wait an hour to an hour and a half. I think this is not an unreasonable amount of time for someone to have to wait in order to get Dentures probably fitted. I would not recommend this facility. 

Business response:

I am sorry to hear this, Lannie. I will certainly pass this information along to the staff. If your husband would like to discuss further, please have him call me at (315) 454-6000 extension 201791 I will be happy to speak with him. — Tammy, ADMI 

Lu Ann Lewis's profile image
Lu Ann Lewis 
6 years ago

After 3.5 hrs I left- rude people never in my life have I ever been in a dental office that long-left without officially seeing the dentist - was tired and hungry-hope my infection in my tooth doesn’t leave me sick -just take Tylenol and ibuprofen-was what I was told didn’t need a appointment for that -next year I got appointment -I will b going to a DIFFERENT PLACE 

Business response:

I am sorry to hear about your wait time and experience, Lu Ann. I will be sure the management team is aware of this. Thank you. -- Kelsey, ADMI 

Gary Lawson's profile image
Gary Lawson 
6 years ago

Very poor service with long wait times. 

Tony Richards's profile image
Tony Richards 
7 years ago

I was very disappointed with the Doctor at the Inverness office. I went in only to get a Partial Denture but it seemed like the Doctor was more interested in up-selling me more expensive procedures and products than to take into consideration what I was actually there for. She was trying to convince me that my best option was to extract the remaining 10 teeth that I had on my bottom jaw and then to sell me a FULL DENTURE! That is totally out of the question for me. That would be thousands of dollars more expensive than the $... read more

Pat Rankin Ross's profile image
Pat Rankin Ross 
7 years ago

On Friday, 11-9-18 I had an 8:15 AM appo­intment with Aspen Dental of Inverness Fl, the sole purpose of which was to have a molar tooth extra­cted which had also lost it's filling. It was causing me con­siderable pain as we­ll as drastically in­hibiting my ability to eat and drink. I had previously been advised that if /when this tooth broke or the filling came out it would be unsal­vageable. The sole reason I opted to uti­lize Aspen was becau­se they were an in network provider for my Medicare Advantage Insurance. I was tak... read more

Business response:

I certainly understand your frustration Pat. I am sorry the team did not address your concern and should have explained our new patient visit. Our new patient appointment only includes x-rays and full comprehensive exam with the doctor and hygienist, to determine and discuss any treatment that may be needed. If you need any additional care in the future or would like to discuss the care plan you had received during your last visit, we’d still be happy to help. You can reach me directly at (315) 454-6000 ext. 201526. — Kelly,... read more

Sue Osborne's profile image
Sue Osborne 
7 years ago

To expensive for all they did 

Business response:

I am sorry to hear this, Susan. I will certainly pass this information along to management, Please call me at (315) 454-6000 extension 201783 at your convenience to discuss further. - Courtney, ADMI 

John Kcco Dillon's profile image
John Kcco Dillon 
7 years ago

Illegal practice. Stay away from this illegal corporate chain that stayed afloat after it lost a 1.7 million dollar class action lawsuit. 

Stan Hartwig's profile image
Stan Hartwig 
7 years ago

Went in for fillings and came out with lockjaw. Called them about my problem and they wanted to charge me to look at it. What?? You jack me up and then want to charge me? I had high hopes about Aspen Dental. Thing long and hard before using these guys. 

Business response:

Hi Stan, I’m sorry to hear about your experience. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. Tammy ADMI • 

Tammy Spink's profile image
Tammy Spink 
7 years ago

My fiance had a tooth ache and we went in as a walk in. First appt was fine, got all the appts set up to proceed with the crappy female dentist to pull all of his teeth and make him dentures. Before day of extraction they changed the extraction date and never bothered to check with us to see if the new appt would work for us and he only found out 2 days before the new appt when he went in for impressions. We get that somewhat straightened out and go the day of extractions and that's when things get terrible for my fiance. Th... read more

Business response:

I am sorry to hear this Tammy, we value your feedback. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI 

Frequently asked questions about Aspen Dental - Inverness, FL

How is Aspen Dental - Inverness, FL rated?

Aspen Dental - Inverness, FL has a 3.9 star rating with 1,162 reviews. 

When is Aspen Dental - Inverness, FL open?

Aspen Dental - Inverness, FL is open now. It will close at 12:00 p.m.