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Aspen Dental - Palm Desert, CA (South)
- Dentists
- Palm Desert, CA
About this business
Location details
44100 Town Center Way STE A 3, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 3:30 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 07:00 a.m. to 2:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been in dire need (emergency services) to see a dentist. I looked online for places willing to help with payment solutions. Lets face it, dental work is not cheap. Aspen got me an appointment the next day and in the morning. I showed up and was greeted with a friendly receptionist that made me feel comfortable. when I went to the back, the girl went to take my x-rays, and noticed the amount of pain I was in. She went to speak to her supervisor and they did a partial exam so I didnt have to go through all the pain of... read more
Business response:
It's truly wonderful to hear you felt genuinely cared for throughout your visits with the Aspen Dental team in Palm Desert, Heather. Thank you for taking the time to share your experience and praise! - Krista, ADMI
The staff is phenomenal, however, I am more than disappointed with my final outcome. I've been going through this process for 6 mos, the bottom plate they made for me doesn't fit at all. I feel I'll have to start the process all over with a different dental facility
Business response:
I'm sorry to hear this. I've passed your feedback along. I also encourage you to call the Customer Service Team, so they can learn more about your experience: 1-866-767-0890. - Mitch, ADMI
These guys are great. Friendly, professional, and a clean modern experience. Shout out to Jackie who always takes her time and calmly explains each step.
Business response:
This is what I love to hear, Gregg. Thank you for the kind review! - Mitch, ADMI
Best service ever! They really take care of their customers. Very clean facility! Vacums are awesome! Cleaning supplies provided for windows and sanitation! Again, absolute best! I recommend the unlimited washes if you live close to the facility! You'll thank me later! -BMW CUSTOMER
My husband just have good teeth check up two days ago, from the front desk , the doctor and staff is very professional, thanks.
Business response:
I'm happy to hear that, Betsy. It’s great that you felt at ease with the team, and I hope that you continue to have 5-star experiences. - Michelle, ADMI
The best place ever !!!!!!!! Very nice and knowledgeable, and caring staff!!!! I felt safe here
Business response:
I'm so glad that the team put you at ease and helped you have a positive experience. Keep smiling, Ashley! - Traci ADMI
The Aspen dental team is so amazing focusing on the patients needs, so caring and kind. The Dr is so humble and friendly if you have any kind of anxiety he is the doctor for you. Such a wonderful experience today. Will definitely recommend my friends and family. The team will make you feel welcome. The office is beautiful! Love it
Front office does not keep accurate records. Stay away to avoid really bad experience. They made my dentures and then told me my dentures were not made by them, so then they refused any warranty going forward and wanted me to pay for something that they would not honor. Manager should be fired for rudeness and unprofessional.
Business response:
Hi Michael, no one should feel unsupported during a dental appointment, and we appreciate you bringing this to our attention so we can address it. We shared your feedback with our greater team and are working to find a resolution for you. Thank you for your patience in the meantime.
2.6 Stars Sounds About Right... I want to be fair, so let me start with the positives: the Palm Desert office is clean, modern, and well-designed. Scheduling was easy, the intake process was smooth, and the clinical staff I encountered during the exam were professional and thorough. As a first impression, it was genuinely promising. Then I got to the consultation booth. I came in for one thing -- a routine exam and cleaning as a new patient establishing care after moving back to my hometown of Palm Desert, California. No ... read more
Business response:
Hi Brennan, thank you for the opportunity to address your concerns. Our recommendations are based on what will best support long-term oral health, and we never want a patient to feel unsure about why certain treatment is recommended. Our goal is to always provide clear information so patients can make informed decisions about their care, and we strongly encourage patients to ask questions and seek clarification at any point during their visit. If you have any questions about your care, please don't hesitate to reach out to u... read more
Frequently asked questions about Aspen Dental - Palm Desert, CA (South)
How is Aspen Dental - Palm Desert, CA (South) rated?
Aspen Dental - Palm Desert, CA (South) has a 4.4 star rating with 726 reviews.
When is Aspen Dental - Palm Desert, CA (South) open?
Aspen Dental - Palm Desert, CA (South) is closed now. It will open tomorrow at 7:30 a.m.