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Aspen Dental - Palm Desert, CA (South)
- Dentists
- Palm Desert, CA
About this business
Location details
44100 Town Center Way STE A 3, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
My 1st visit with Aspen Dental Everyone was amazing. Meagan helped me get all scheduled in, Jackie worked hard to make sure I was comfortable during all procedures. Jennifer was simply one the best hygienists I've ever had. Very gentle but excellent work. Thank you to the entire staff !
Business response:
I'm glad you enjoyed your visit. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI
The best place ever !!!!!!!! Very nice and knowledgeable, and caring staff!!!! I felt safe here
Business response:
I'm so glad that the team put you at ease and helped you have a positive experience. Keep smiling, Ashley! - Traci ADMI
The Aspen dental team is so amazing focusing on the patients needs, so caring and kind. The Dr is so humble and friendly if you have any kind of anxiety he is the doctor for you. Such a wonderful experience today. Will definitely recommend my friends and family. The team will make you feel welcome. The office is beautiful! Love it
I would give a zero if possible. My husband had new upper and a partial lower denture made. I was quoted the total cost. That cost continued to increase just a warning this appears to be a common problem with this dentistry. That is not my reason for this review though. Since getting his new denture less than a year ago a second tooth has broken off. Called today to get repaired and was quoted over two weeks before it can even be repaired. Something very wrong with the quality and the service of this provider. Customers bewa... read more
They are about upselling there services ! Simple bait and switch tactics. Then y get you in for an appointment then add a Bunch of non covered treatment that the insurance does not cover. And when you can't afford it they bring out a 3 rd party agency you can borrow from with crazy interests! Honestly not a office that is concerned for your well being,
Business response:
Jay, thank you for taking the time to share your experience. Our goal is always to provide clear information and recommendations so patients can make informed decisions about their care, never to make anyone feel pressured. We value your feedback, as it helps us continue to improve patient experiences.
This office has NO organization whatsoever, and I don't think a single person in that place has had any dental experience. From the receptionists, to the manager, it's an absolute s*** show. Let's NOT even get into the financials. DO NOT go here, even in an emergency.
Business response:
Hi Sheila, we are sorry that you didn't have a positive experience. If you would like to share more detail about your experience, please consider calling our Customer Service team at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
I don't have dental insurance so I was trying to find a dentist that was affordable. I researched and Aspen Dental popped up. When I called the woman on the phone said I would get a deal they were offering at 20% off. I made the appointment and all was going well until I got to the part where they explained the fee. For one they were pushing ways to straighten my teeth when I was there only to take care of a broken tooth. The price they quoted was very expensive and no mention of the 20% I was promised in the initial ca... read more
Business response:
We’re very sorry to hear this, Sally. Our team would welcome the opportunity to look into your experience further. Please give us a call at 1-844-296-0187 so we can work together to find a resolution. -The Customer Service Team
I went to Aspen Dental and had X-rays taken. I was told the person to explain treatment and cost was out of office. They would have someone call me later that day or next day. After waiting four (4) days I went to the office and was told I could wait until someone was available or they would call me. Two (2) days later and I still have not received a call . I'm not trying to bash anyone but fine it unbelievable that I have not been contacted. At this point, I've decided to move on. I'm not sure why a company would not resp... read more
Business response:
We are really sorry to hear this and can understand your frustrations, Morrell. Please reach out to our Customer Service team at 1-844-296-0187, so we can assist you in contacting the office. -The Customer Service Team
Not as affordable as you would expect. I had to leave after paying the $49 plan fee and then realizing I can't afford anything anyway.
Business response:
Hi Stacey, we are really sorry that your experience didn’t live up to expectations. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team would still be happy to try to help. -The Customer Service Team
Frequently asked questions about Aspen Dental - Palm Desert, CA (South)
How is Aspen Dental - Palm Desert, CA (South) rated?
Aspen Dental - Palm Desert, CA (South) has a 4.4 star rating with 682 reviews.
When is Aspen Dental - Palm Desert, CA (South) open?
Aspen Dental - Palm Desert, CA (South) is closed now. It will open tomorrow at 7:00 a.m.