Aspen Dental - Palm Desert, CA (South)

Lydia B. 

on Yelp

2 years ago

Absolutely horrible, went in to get my teeth clean. It was great. but the dentist never came to see me Usually a dentist comes in after a cleaning to make sure everything looks good. We have great insurance, but still had to pay over $400 which I never have paid out of pocket. 

Mark R. 

on Yelp

2 years ago

I called to get a price and make an appointment for a molar extraction that is giving me discomfort. I was quoted $233 cash for this procedure. Later today the office called back to confirm the appointment and told me the price was $480. What a scam....They all are on a commission plus wage basis and they will say whatever to line their pockets. I then called Affordable Dentistry and they put in writing the price of $266 for the same procedure. Avoid Aspen Dental and go to a reputable dentist. This company is a... read more

K F. 

on Yelp

2 years ago

All I wanted to do was come in for x-rays and an exam (since I was declared a new patient)and a teeth cleaning. So they said I could come in at 4:15 the same day and they would do everything I needed, and I asked the receptionist how much the cleaning cost and they said it was $117. So I arrived by 4 o'clock, They did my X-rays thoroughly and the exam and then they started with the sales pitch. Now, I am 59 and have great teeth, it's just been a year since my cleaning, so I had some plaque and no cavities. They said that I n... read more

Jose M. 

on Yelp

2 years ago

Thank you to the hygienist & doctor who saw me. You were so nice & genuinely seemed like you wanted to help. Receptionist & finance lady need to find a new line of work though. Receptionist completely ignored me & the finance lady was definitely there for the hard sell. No thank you. 

Roger J. 

on Yelp

2 years ago

I am in the process of getting a partial plate. They made 3 partial plates and done of them fit. Gave me a refund. Believe the reviews. Stay away from this place. They are incompetent. 

Jo L. 

on Yelp

2 years ago

Dentures promises not kept Where to begin? Staff is friendly for sure but needs to not lie because they cannot remember what lie they have said to whom. Was promised printed dentures that would fit like a glove & from day one they have not fit. Nor has anything been done to correct. Told to lick my lips then swallow. This do not correct the issue!!!! Was charged for printed & not given printed. With no reason why & no refund. Was in that office why why too many times. Given temporary dentures with bubble gum colored gums. Wa... read more

Deanna S. 

on Yelp

3 years ago

They make you pay up front for a service in full. I called to cancel the next day and told them to refund my money. A month later the charge of $700 is still on my account. I called and the staff hangs up on you. Then they lie and say oh you asked for the balance to stay on the account. Do not go here. They apparently don't keep notes on your account so they can just lie and make up crap and then say oh no I don't know who you were just speaking with. Scan! 

Chucky T. 

on Yelp

3 years ago

This office is really a business office not a dentist office. I went there for a routine cleaning and X-rays, wanted the earliest appointment. got there, did the X-rays and talked to the dentist, then hygienist, then the selling person who tries to sale me deep cleaning with sticker price over a $1100. When I told her that I just need regular cleaning she refused to and told me they have to do the deep cleaning 1st. she offered me an appointment for a different day to find out how much my insurance will cover, then she ask... read more

Char G. 

on Yelp

3 years ago

I was looking to get an x-ray for my tooth that just chipped, called aspen and they offered me same day appointment. Prior to the appointment we hey kept calling me and regarding my insurance and they weren't able to fine it. I have PPO and the person verifying was not putting the correct info. Once I arrived I was taken in for my X-rays. The lady doing them informed me immediately take off all my jewelry and hurry! this was an late afternoon appointment. Than she tried to x-ray me with some machine while I was standin... read more