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Association Management Services NW
- Property Management
- Portland, OR
About this business
Location details
15350 SW Sequoia Pkwy, Ste 200, Portland, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pamela N***** has been a great help to me. She is a fantastic asset to AMS! ** ******
Business response:
Thank you for your positive Review!
Jessica at AMS was very responsive and most helpful with my request.
Jessica at AMS was great to work with! She was very responsive to my questions. She is always helpful, I highly recommend!
Business response:
Thank you so much for sharing the positive feedback!
I called AMS the first week of February because I received a late notice on my HOA dues. I reviewed my account and saw the dues were coming out. After speaking with Krista I was able to understand what I did wrong in setting up my account. She was very helpful and kind explaining how to fix the error, unfortunately I am not very good on the internet. So she explained what I needed to do so the corrections could be made. Per Krista's instructions I sent a e-mail to Jessica S****** and she got back to me right away to confirm ... read more
Business response:
Thank you so much for sharing your positive experience with our team!
A quick note of appreciation for Jessica S. at AMS NW: Our HOA switched over to an automated dues payment process starting this January. That process failed for us while we were out of town for an extended period. After contacting her, Jessica was very understanding of the circumstances and worked quickly with us to correct the setup. Her professional approach to resolving the problem was highly appreciated!
Business response:
Thank you so much for your kind words, *****. We really appreciate you taking the time out to share your experience with us.
Jessica S****** was really helpful in connecting with us to inform us about setting things up with the Association and connecting us to those appropriate when we asked for more information.
Business response:
Thank you so much for your kind words, ******. We really appreciate you taking the time out to share your experience with us.
Thank you Jessica and Darla for bringing to my attention a deficit in payment and taking action immediately on it. Much appreciated.
Business response:
Thank you for your positive review! Never hesitate to reach out if you ever need any additional assistance.
Jessica researched my problem, corrected it and replied to me by the next day.
Business response:
Thank you for your positive review *****!
Dear AMS NW, I have just had a number of correspondences with Jessica S****** concerning my account. My account became confused when I sent in a check without filling out the amount. Jessica tracked down the check and through email we were able to resolve the whole issue. Her helpfulness could not have been better. I appreciated her thoroughness and friendliness and professionalism. Thanks to her everything as been straightened out. ******* ** ******** **** ** ********* ******* **** ********* ****** *****
Business response:
We're glad we were able to help you with your account issue, *******! We will pass along your kind words and if you ever need any help again, let us know. Thanks so much!
Frequently asked questions about Association Management Services NW
How is Association Management Services NW rated?
Association Management Services NW has a 4.8 star rating with 820 reviews.
When is Association Management Services NW open?
Association Management Services NW is closed now. It will open on Monday at 8:00 a.m.