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15350 SW Sequoia Pkwy, Ste 200, Portland, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got a notice from the water utility that I owed money on a bill. However I had sold the property and apparently the new owner never took over the service. I contacted the utility and they said that I needed the HOA to contact them before they'd change it. I reached out to AMS and worked with Tiana N******** who handled everything for me. Totally painless! Thanks!
Business response:
Your kind words mean a great deal to our team here at AMS. We are dedicated to providing unparalleled service and we'll continue working hard to keep our clients satisfied. Thank you!
I recently contacted AMS NW for two separate issues in Arbor Vineyards: clogged gutter and a tree sprawling over common area and into yard. Both issues were resolved promptly, without fuss. Thanks much to Tianna. *** *
AMS is a great management company that understands the needs of community associations. They are easy to work with, meet deadlines and have great communication with clients or vendors. The thing that I like about them the most though is the fact that they do things right. Typically, anyone can cut corners but that isn't what is always the best idea. AMS does it right the first time. I enjoy working with all of the managers and really can tell they take pride in their work and are very experienced. I encourage anyone to say t... read more
Business response:
Thank you! This feedback means a lot to our whole team and we'll be sure to pass along your kind words to everyone. We appreciate you taking the time to share your experience with us!
My experience with Bob M***** through the years has been exceptional. He shows sincere concern for his board members, and responds quickly to their needs.
Business response:
We are thrilled to hear you've been happy with the work of our employees at AMS! It's our pleasure providing clients with top-notch service. Thanks for the feedback!
I work with HOA's and Property Management companies and can say that a strong working relationship and communication is key to getting things done. Working with Bob M***** can and will make that happen for you. Thank you Bob for being such a pleasure to work with! ******** *******
Business response:
Thanks for sharing your experience! We appreciate you taking time out of your day to give us some great feedback about our employees.
I don’t have a lot of experience with management companies but ams seems to have their act together. Bob M***** is very attentive and personable.
Business response:
We pride ourselves in providing excellent customer service and responding quickly to resolve any issues. Your review reaffirms our hard work to help our managed communities. Thank you.
Bob M***** has been wonderful to work with! Pacific Landscape Services appreciates the opportunities to work with him!
Business response:
Thanks for the review! We're happy to work with you.
Easy to communicate with! Called in with my issue, had a couple of emails, issue was resolved! Thanks guys!
Business response:
We pride ourselves in responding quickly to our customers. We are happy to hear we were able to do this!
Extremely slow response. I had to contact them over and over to try and resolve a simple issue that occurred on July 4th. Still hasn't been resolved. They tried to blame me for a garage door that was improperly installed. Quite rude. I'd stay away from these guys if at all possible.
Association Management Services NW has a 4.8 star rating with 820 reviews.
Association Management Services NW is closed now. It will open on Monday at 8:00 a.m.