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15350 SW Sequoia Pkwy, Ste 200, Portland, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to let folks know I just spoke with Pardella B with AMS-Vancouver. She was absolutely wonderful! I just bought my condo in December. She answered my questions and was thorough. I look forward to meeting her in person. She is both professional and friendly.
Krystyna from AMS was extremely helpful and professional in promptly addressing our queries and guiding to the right information during the transition of management company.
Jessica S****** has been so awesome! She always emails back and is so helpful!
AMS has been terrific for us, particularly as we are a small HOA other companies were'nt interested in. Great job, team!
It's so delightful to have Stephanie W*** as my point of contact to asm-nw. She is reliable and responsive to help me resolve my problems multiple times. A good instance is that she responded to my request within minutes when I needed some documents regarding my property urgently. Thank you Stephanie for doing a great job !
Business response:
Thanks so much, ***! Your kind words have really helped make our day here at AMS and we'll be sure to pass them along to Stephanie. If you ever need assistance with anything else, please feel free to reach out to us again. Our hard-working team is always happy to help!
I worked with Krista today. She was very easy to work with and very helpful to resolve a matter that I wanted resolved today. Thank you Krista!
I had phone interaction with Jessica S****** and Krystyna C****** regarding my account. both these individuals treated me with professional courtesy and were very helpful. Need more people like these two in costumer services,
Business response:
Thank you so much for the positive feedback! Our team takes customer service seriously and we appreciate the recognition!
When I needed some HOA information Pardella, was most accomodating and was able to supply the information that we needed for closing. She is always responsive to our requests! I appreciate the excellent customer service.
Business response:
We love providing top-notch service, so we're thrilled to hear you've been happy with your closing experience with our team. As always, if you ever have any other questions or concerns, don't hesitate to reach out. Thanks so much!
Krystyna was very helpful when I inquired about a credit on my account. I wanted to be assured that it was not a matter that I would be charged for later and she sent me the ledger page showing where the credit originated. I think your new system will be more clear and I appreciate that she took the time to respond to my inquiries . *******
Business response:
We value our homeowners and the communities we serve. It it our pleasure to hear one of our team members was able to assist and clear up any issues about the credit on your account. If you have any additional questions let us know. We'll be more than happy to help!
Association Management Services NW has a 4.8 star rating with 820 reviews.
Association Management Services NW is closed now. It will open on Monday at 8:00 a.m.