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Association Management Services NW
- Property Management
- Portland, OR
About this business
Location details
15350 SW Sequoia Pkwy, Ste 200, Portland, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jessica S****** did a terrific job remedying an error on my HOA account. She was extremely professional, conscientious and prompt. She kept me apprised of her progress and put my mind at ease.
Business response:
Thanks! We greatly appreciate your patience as we worked to fix that error on your account. We look forward to continuing to provide you with excellent service here at AMS!
Very much appreciated Jessica's prompt follow up to let me know they had received my document. Always good to get a prompt confirmation for important matters.
Business response:
Thank you! We're glad we were able to assist you and if you have any additional questions or need any help, please reach out to us again!
Quick response to insurance question
Business response:
We are happy to hear our team was able to provide you with quick, accurate information. Thank you!
We have a large HOA, 81 homes that is managed by AMS. Our direct contact/account manager is Bob M*****. He is the best manager we've had. He's accessible, reliable and very pleasant to work with. He is a good listener, knows a lot about the industry and is a good problem solver. As with any HOA, problems come with the territory and he always helps us get to the other side. I really appreciate Bob and look forward to working with him in the years to come. Sincerely, ****************, President of the Mariner's Gale HOA, Portl... read more
Business response:
Thank you so much for taking the time to leave us this feedback. Providing unparalleled support is a top priority for us, so we are thrilled to hear you've been happy with our service. As always, please reach out with any questions or issues and our team will always be happy to assist you. Thanks again!
Good and efficient customer service
Business response:
Thank you for sharing your experience!
I received very kind information from Pamela who went out of her way to help me when I was highly concerned. This experience with her not only calmed me down but she made sure that progress was restored. I am very appreciative to her and the way she handled the situation.
Business response:
We are thrilled to hear our team was able to address your concerns to your satisfaction. We work hard to provide unparalleled service, so please never hesitate to reach out if you ever run into any other issues. Our team will always be happy to help!
Recently I reached out to Amanda B.; The AR Manager, to resolve an issue I had with my payment. She responded promptly and I was able to clear up the situation without delay. My time is valuable and I appreciated the quick communication I received back. Thank you for the excellent customer service! ****** *.
Business response:
We're glad we were able to help with your payment issue! Our team takes pride in providing top-notch service and support, so if you ever have questions or encounter another problem, let us know! Thanks so much.
Jessica S****** is very helpful. She's very quick in replying to emails and also sends copies of missing bills for timely payments.
Business response:
This feedback means a lot to our team and we'll be sure to pass along your kind words. We appreciate you taking the time to share your experience with us here!
We have worked with Bob M***** of AMS at several different properties and have always found him to be very responsive and easy to work with. We appreciate his professional approach, no matter what the issue and that he follows up with decisions and answers very quickly. We at Aspen Ridge Property Services enjoy working with him and appreciate his management style.
Business response:
Thank you so much for taking the time to leave us this feedback. At Association Management Services, we strive to provide top-notch levels of service and resources for our clients, so we're thrilled you've been pleased with your experiences with us.
Frequently asked questions about Association Management Services NW
How is Association Management Services NW rated?
Association Management Services NW has a 4.8 star rating with 820 reviews.
When is Association Management Services NW open?
Association Management Services NW is closed now. It will open on Monday at 8:00 a.m.