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AutoCenters Herculaneum
- Used Car Dealers
- Herculaneum, MO
About this business
Location details
1225 McNutt St, Herculaneum, MO, 63048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I decided to delete my post from December 13,22 as I have recently been faced with some challenges. I moved to St Louis in November and needed a new car however as I was living in temporary housing until I could secure a home, the dealership would not allow me to utilize the temporary housing address. Therefore, I had to utilize my previous address from out of state, although I do not live there permanently (this is the 1st problem). Then, I attempted to register my vehicle, however, they did not have the title. I contac... read more
Business response:
We are sorry this has been such an issue. We have sent this directly to Matt Smith the Manager. Someone should be reaching out. You may email directly at msmith@acdealergroup.com
Nothing like trading in a vehicle and having to make two payments on it without having possession of it because the dealership never finished your financing on the new vehicle and never paying off the old one. Now after running around and bugging them to do their job calling the dealership multiple times to get this figured out I am now not going to not get reimbursed for the payments by my previous lien holder because AutoCenters Herculaneum paid off the new pay off amount not the previous pay off amount from December 9, 20... read more
We were excited for to buy a Jeep on the 9th but the paper work and getting licensed has been awful! After 3 weeks took we took off work to go and pay taxes and get licensed. When we arrived they let us know that the dealership had not sent us the title and paperwork required. Called and left 2 messages and did not get a response. Finally sent a Facebook message and they let me know that they had the paperwork sitting there and would overnight it to us so we would not have to pay late fees. This was on Thursday the 29th, the... read more
Would NOT recommend this place, we bought a car there not even one month ago, the car was driving funny after buying it so we took it up there (because there’s a warranty so they say) they had no clue sent us to another dealership which couldn’t get in until yesterday Jan 2nd, we bought the car to drive to Florida so we didn’t have to rent a vehicle since we was needing a new vehicle anyways. Ended up renting a vehicle and took the new car to another shop where I had to pay to get it fixed. An this place won’t even answer th... read more
Business response:
Hi Tina, we are sorry for any inconvenience. We can’t find your name in our database as purchasing a car recently. Please email Matt Smith directly at msmith@acdealergroup.com with the specific details and we will look into it immediately. We look forward to working this out with you. Thanks.
After the way Scott Pohlman and his wife treated my 18 year old cousin (their own EMPLOYEE) I would never recommend this dealership. If they bully their own employees, I imagine they will lie and bully their potential customers. This company does not exhibit any sort of professionalism!
Very unprofessional. Please spend your hard earned money somewhere else!
Business response:
Hi, Lori. We are sorry to hear that we didn't meet your expectation. We have very high expectations at AutoCenters Herculaneum and would love the opportunity to improve. Please get in touch with us at (866) 695-3157!
Completely rude and unprofessional!! I’m seriously at a loss for words. Be warned…do not spend your money at this establishment!!!
I would never recommend this place to anyone seeing as how your manager Scott Pohlman and his wife thinks it is ok to try and cyber bully his employees. Not only is it immature, but also extremely unprofessional. Distasteful and disgraceful.
A friend of mines son was employed their briefly until bullied by Scott Pohlman and his wife that decided to be jerks and change their fb profiles to Poke fun of said employee. I will do whatever it takes to make sure this company continues to receive terrible reviews. Remember people have villages of support and it takes 1 person to start a main stream of a bad name. Shame on you and the disrespect you gave to someone trying to do a job. Take your business elsewhere - these people are clearly scum.
Frequently asked questions about AutoCenters Herculaneum
How is AutoCenters Herculaneum rated?
AutoCenters Herculaneum has a 4.7 star rating with 5,015 reviews.
When is AutoCenters Herculaneum open?
AutoCenters Herculaneum is closed now. It will open tomorrow at 9:00 a.m.