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AutoNation Nissan Las Vegas

4.4

About this business

Location details

5800 W Sahara Ave, Las Vegas, NV, 89146, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.46,363 reviews
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his_airness23's profile image
his_airness23 
4 years ago

Very dishonest Service Advisor named OMAR Save yourself Very dishonest Service Advisor named OMAR Save yourself NEVER go to this delearship and have this guy rip-off your hard earned money! (1st owner, bought it brandnew) Brought the ‘16 Rogue w/ 50,000 miles currently to Autonation Nissan Las Vegas to have the AC check due to insufficient cold air. Omar the service advisor told me that car needs to be left at the dealership to have it check. After 2 days Omar said that my AC compressor is busted and needs to be replace. Quo... read more

Business response:

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-1013 to discuss what we can do to help. 

his_airness23's profile image
his_airness23 
4 years ago

"Very dishonest Service Advisor named OMAR Save yourself..." Very dishonest Service Advisor named OMAR Save yourself NEVER go to this delearship and have this guy rip-off your hard earned money! Brought the ‘16 Rogue w/ 50,000 miles Autonation Nissan Las Vegas to have the AC check due to insufficient cold air. Omar the service advisor told me that car needs to be left at the dealership to have it check. After 2 days Omar said that my AC compressor is busted and needs to be replace. Quoted me for $1,100 plus tax and labor fee... read more

his_airness23's profile image
his_airness23 
4 years ago

"Very dishonest Service Advisor named OMAR Save yourself..." Very dishonest Service Advisor named OMAR Save yourself NEVER go to this delearship and have this guy rip-off your hard earned money! (1st owner, bought it brandnew) Brought the ‘16 Rogue w/ 50,000 miles currently to Autonation Nissan Las Vegas to have the AC check due to insufficient cold air. Omar the service advisor told me that car needs to be left at the dealership to have it check. After 2 days Omar said that my AC compressor is busted and needs to be replace... read more

Business response:

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-1013 to discuss what we can do to help. 

mosborn1977's profile image
mosborn1977 
4 years ago

"Sucks. Paid cash for my car and they even managed to make..." Sucks. Paid cash for my car and they even managed to make that a pain in the butt. I recieve "coupons" and "promos", but when I drive the 20 miles to get there they don't know what I'm talikg about. Was told I get a few free oil changes, I get there and they say I don't. I got an email stating I can get a free A/C check, since my car takes 20 minutes to cool down I drive all the way there in 3:00 traffic to be told it's hot because it's hot and that the check is ... read more

Business response:

Hello, we are deeply disappointed by your experience at AutoNation Nissan Las Vegas. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-1013 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care. 

Big Nissan fan's profile image
Big Nissan fan 
4 years ago

"Service Dept quoted me $3,300 to fix my car. Took to..." Service Dept quoted me $3,300 to fix my car. Took to several different mechanics who all quoted me between 1,000 to 1,300 to fix the car. Autonation Nissan is not a good place to take your cat to be repaired. I was also told that the dealership made up a problem that did not existed. 

Business response:

Hi, we regret to hear that your recent experience was anything less than exceptional. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-1013 to discuss what we can do to help. 

Nissan2Ain's profile image
Nissan2Ain 
4 years ago

"I had made an appointment to have my vehicle service..." I had made an appointment to have my vehicle service done. The cost I was quoted was similar to what I usually pay...that was I thought. Boy I was wrong, I was nickled and dimed by this dealership. The discount I was promised wasn’t included. The services that usually bundled together were itemized and billed separately. I had brought my vehicle to many Nissan dealers and it’s always consistent with what I was quoted and never more. Auto Nation Nissan Las Vegas is a R... read more

Business response:

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-1013 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care. 

Corm19's profile image
Corm19 
5 years ago

"I made an appointment on a Saturday 8am for an oil..." I made an appointment on a Saturday 8am for an oil change, new tire and new battery they had my car all day till 5pm. When I picked up my car they informed me that my car had a leak but they where unable to repair the leak that day and I needed to make another appointment. I made one for the following week early morning Saturday I drove there only for them to tell me my service tech was out sick and they could not repair my vehicle and that I needed to make another appo... read more

Business response:

Hi, we are disappointed to learn of your experience here at AutoNation Nissan Las Vegas, but will take this opportunity to improve. If you are willing, please call our General Manager at (702) 570-1013 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. 

Miriamhc's profile image
Miriamhc 
5 years ago

"This place is a joke, at least my experience with..." This place is a joke, at least my experience with Alejandro in the Sahara location was, he’s the worst! He promises accessory’s then when the deal is made he gives you the runaround then denies everything! 

Business response:

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1013. We hope to hear from you. 

jasonwest1979's profile image
jasonwest1979 
5 years ago

"Service department is terrible. They will charge you for..." Service department is terrible. They will charge you for warranty work by saying it needs diagnosis and then tell you nothings wrong or we couldnt duplicate problem. Took my daughters car in for a tranmission problem which is known on these nissans and because they drove the car 21 miles and checked it with a scan tool it was good. Fortunately I got them to waive the $120.00 diagnostic fee. Also which I've never paid for or ever been mentioned to me at other deale... read more

Frequently asked questions about AutoNation Nissan Las Vegas

How is AutoNation Nissan Las Vegas rated?

AutoNation Nissan Las Vegas has a 4.4 star rating with 6,363 reviews. 

When is AutoNation Nissan Las Vegas open?

AutoNation Nissan Las Vegas is closed now. It will open tomorrow at 8:30 a.m.