AutoNation Nissan Las Vegas

mmadearse 

on DealerRater

2 years ago

I will always be the oil change and my car always has something and I leave paying at least 500 dollars, just for being a woman. This last time I told them, I don't want to know and yet they sent me a video to the waiting room and they start to scare you. My car works perfectly and it is a fairly new car. And it is the same opinion of almost all the women who go there. 

mounirfahmy 

on DealerRater

2 years ago

My husband had service done this morning on his blue 2022 Nissan Kicks, which he also bought from Autonation Nissan. The service done was just oil change and tire rotation. Then they washed the car. After the service, he had not gone far away, when he had to go back because of a crack on the windshield that he noticed. He talked with Mike G. Instead of settling this, Mike said to file a claim to the insurance! Is this a good SOP? Is this good customer service? We want to understand. I think Autonation Nissan should have done... read more

Matthew 

on DealerRater

2 years ago

Second service with no car wash as it boasted with the service packages/deals. Also, no paperwork given to show what work was completed. 

svangron 

on DealerRater

2 years ago

Initially AutoNation Nissan provided a reasonable offer for the purchase of our used vehicle after their initial inspection of the vehicle. I worked with the Vehicle Aquisition Specialist, Zachary Earnest, after the initial inspection and offer to negotiate a higher purchase price. However, when I brought the vehicle in for the purchase transaction, I was informed that AutoNation Nissan would no longer honor their negotiated and agreed purchase price, but instead was going to reduce that purchase price by $1,500. At that poi... read more

Micah 

on DealerRater

2 years ago

I brought in a 2014 Altima for lack of power on heavy acceleration. Ron Sharp contacted me and says they've diagnosed the concern and determined the transmission was causing my problem. I approved the transmission replacement for $6,168.07. After the transmission was replaced, Ron calls and says now the car needs a new fuel pump. I asked Ron if the symptoms were still the same after the transmission replacement and Ron and the Tech confirmed, the car still had the same exact symptoms. The fuel pump cuts out and loses fuel pr... read more

Race2finish 

on DealerRater

2 years ago

Still have problem after leaving dealer in other words what was broken isn’t fixed. 

Justinkroman88 

on DealerRater

2 years ago

Left me on hold no one answered my call and when I finally get through it went to voice mail and left a message and no one called me back I did an oil change and none of the fluids were topped off and when my car was in service they send me a picture of recommendations and don’t even do it not cool 

VegasCars 

on DealerRater

2 years ago

Horrendous service. Was referred by NISSAN corporate to use your location and was told you were “too low on inventory” to offer a loaner for a transmission replacement on a 2022 vehicle and could “just rent a car” out of pocket while you have mine for days 

Jeff 

on DealerRater

2 years ago

My last oil change I’m not happy they fixed something that is not necessary and forget to put the sticker for mileage for my next oil change. They got oil on the engine and they didn’t clean it.