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AutoNation Nissan Las Vegas
- Car Dealers
- Las Vegas, NV
About this business
Location details
5800 W Sahara Ave, Las Vegas, NV, 89146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
This is the second time they don't wash my car after major services. Last time i had Omar work on my car and he's nice; no car wash after spending so much money. Recently, Matt worked on my car and this time i spoke up that my car wasn't washed. I don't know why these people act shocked or confused that my car wasn't washed when they should know from checking, before calling the client that their car is ready. It's so noticeable and i think it's disrespectful that the client has to walk back to complain about a complimentary... read more
Business response:
Hello Adricobi, thank you for leaving this detailed feedback about your experience with our dealership. We are deeply disappointed by your experience at AutoNation Nissan Las Vegas. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-1013 to discuss what we can do to help.
Bought a car had to take it back bad breaks and booster went out took car back
Business response:
Hi Angie, we appreciate you taking the time to respond. The staff at AutoNation Nissan Las Vegas take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1013. We hope to hear from you.
Bad service, for an oil change take 2 plus hours with appointment that’s redicules
Business response:
Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Las Vegas take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1013. We hope to hear from you.
Sales department was misleading And not thorough. Disappointed with the end result of the purchased vehicle. Mislead about vehicle coverage.
Business response:
Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Las Vegas take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1013. We hope to hear from you.
Every year i get service my plate is missing wish One staff had better attitude I maybe switching mike was amazing and made it right it always something hopefully they do better i do appreciate that the manager came out i did miss my other appointment because of my plate missing and I'm very disappointed
Business response:
Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Las Vegas take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1013. We hope to hear from you.
Service costs are too high. Customer service is lacking with rep Mariia Mejia..called for assistance and to date still have not heard back. Took my business elsewhere
Business response:
Hi Dawn, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
I been coming to this dealership for 3 years now. I thought the reason I wasn't getting my car washed after a service was because I had to pay extra I asked another customer and he said no it come with every service 😐 I'm like wow 3 years no car wash.. then as I watched several other cars come back washed I noticed that all the other customers with washed cars were white men and women ... then I got slapped with the truth a black man got his car back right be4 mine as mine nor his was washed I am very disappointed and sad i... read more
If my rep could of been. Truthful about my money coming back on selling to them but decided to say nothing knowing he knew I thought I was getting same day as I was offered of course low end should of just taken my sale price of my mustang and left but I said im gonna need a car but was offered no mark offs now I looked up the price and once again over charged I try to be fair so they can make money I get but to get over on me after I try to call text took awhile for response but prior they where on my xxx so pushy and think... read more
I WAS GIVEN A APPOINTMENT IN ONE DAY AFTER I CALLED I WAS LATE AND THE AGENT WAS UNDERSTANDING
Business response:
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Frequently asked questions about AutoNation Nissan Las Vegas
How is AutoNation Nissan Las Vegas rated?
AutoNation Nissan Las Vegas has a 4.4 star rating with 6,363 reviews.
When is AutoNation Nissan Las Vegas open?
AutoNation Nissan Las Vegas is closed now. It will open tomorrow at 8:30 a.m.