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AutoNation Nissan Las Vegas
- Car Dealers
- Las Vegas, NV
About this business
Location details
5800 W Sahara Ave, Las Vegas, NV, 89146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
I went in for oil change. Of course they say..I need brake fluid change. 171.00 tire rotation. 25.00 air and cabin filter 100.00. And somehow a dent in the side of my car that was not there when I took in. They said they didn't do. Ya ok. You know it happened there. So to expensive. And they will dent your car.
Business response:
Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (702) 570-1013. We'd appreciate the chance to make your experience a positive one.
Took suv in for new $1100 fan assembly. Got it back next day but it was reading kilometers not miles. Took it back, they tried to reset cluster and hard reset. Did not work. Said only way to fix was for me to replace cluster for $1850. Horrible experience
Business response:
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-1013 to discuss what we can do to help.
Did not resolve my car issues, still waiting for a return call from service department
Business response:
No follow up from the service department regarding whether the part came in or not
So I had an appointment for a recall I show up and when I get there they tell me to come back another day because they didn’t have the part for the recall. Why couldn’t they tell me this over the phone.. Wasted my time, gas ⛽️
Business response:
Hi Jesus, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (702) 570-1013 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
I am the first one customer at the morning ,so I don’t need to wait too long,40 minutes done.Nice work.
Business response:
I am the first one customer at the morning,so I don’t need to wait too long ,40 minutes done ,Nice work.
Auto repair and the rental department have a couple of rude Unprofessional people customer service skills sucks!
Business response:
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-1013. We hope to hear from you.
I had a bad experience for second time in the five years at this dealership. Hope I get a call.
Business response:
Hi Linda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
I was told by my service Rep that my car is ready. Had sign off the work order and wait outside for my car. I waited for over 30 minutes outside and it was cold that day.
Business response:
Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (702) 570-1013. We would appreciate the chance to turn your experience around.
I was surprised to get back in my car and have the seat I was surprised to get back in my car and have the seat still wrapped in plastic, the floor was still covered and the tag service number was still on the dashboard. In the past, the car was cleaned. I did not receive a copy of the work done as in the past.
Frequently asked questions about AutoNation Nissan Las Vegas
How is AutoNation Nissan Las Vegas rated?
AutoNation Nissan Las Vegas has a 4.4 star rating with 6,363 reviews.
When is AutoNation Nissan Las Vegas open?
AutoNation Nissan Las Vegas is closed now. It will open tomorrow at 8:30 a.m.