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Avila
- Apartments
- Waco, TX
About this business
Location details
5000 Sanger Ave, Waco, TX, 76710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible place to live!! I absolutely HATE this place!!! They do not make sure the people living here are happy and taken care of and they do not take care of complaints!! They are very rude people and do not care about the people that live here!!! I will not recommend this place to anyone!!! I've had way too many issues from my apartment itself to the people upstairs. I have called the cops for noise complaints multiple times and the managers do absolutely nothing!!!
Business response:
We are very sorry your experience at Avila was not pleasant. We appreciate your feedback and are working very hard to improve overall.
Exterior touch ups don't hide the problems inside We lived at these apartments for a few years, and between us and some friends we lived in 5 units. The first unit we personally lived in was great, upstairs 1 bedroom. But the stairs are incredibly unsafe in winter due to icing over. Our second apartment (2 bedroom) flooded terribly from an upstairs tenant's toilet overflow, and nothing was done to fix it - they didn't even replace the carpet... just put a single industrial fan in. So mold became an issue. Then our air condit... read more
Business response:
We are very sorry your experience at Avila was not pleasant. We appreciate your feedback and are working very hard to improve overall.
Maintenance is horrible I am only not rating this place a one because of the friendly staff: I have been living in Avila or Sanger Oaks for a year now and I am happy to say that I am leaving. During my stay here the bathroom roof has been leaking on and off and the only excuse they can give me is its from someone leaving there water running above us; it has yet to be fixed. Not to mention they cut the water off constantly from 9am-6pm for "repairs" are u kidding me. Plus the water heater makes a extremely loud noise if the h... read more
Business response:
Since this review is anonymous and we can’t look up your information, we can’t fully address this issue. There are a few instances where the water had to be shut off for repairs made for the full renovation we are undergoing. We make every effort to notify the residents if it is an emergency situation via email. Please stop by our office or contact us at 254-772-0220 if you would like to discuss it further.
Very Bad. I have lived at Sanger Oaks (Avila) for over six months and for the last four months we have been dealing with a very strong pet odor from the neighbor who lets their dog use their entire apartment for a bathroom. The smell is coming thru the wall into our apartment. I have notified maintenance and management numerous times and have been told that they would take care of it and that the neighbor would be moving out at the beginning of May which was a lie. Management obviously does not care if they make their tenant... read more
Frequently asked questions about Avila
How is Avila rated?
Avila has a 4.1 star rating with 400 reviews.
When is Avila open?
Avila is open now. It will close at 6:00 p.m.