Badminton Place Care Home

Gary B 

on Carehome.co.uk

5 years ago

I visited Badminton Place for a visit to one of your residents. Found the place very lovely and welcoming, the decor was very tastefully done. All the staff we encountered were pleasant, very professional and seemed to know the job and all had good customer service. I have been to other care homes but would recommend this one and give it 10/10 for customer service. My friend says they love the gym and all-inclusive dining room, and I thought their room is like that of a 5* hotel, "where do I register for a place" I say each ... read more

Rachel R 

on Carehome.co.uk

5 years ago

I can't recommend Badminton Place and staff highly enough. The care and attention she received were excellent. My mother went to Badminton Place after being in hospital with a broken foot, she has dementia so at first, she was a little confused, however, the staff looked after her so well her wellbeing and physical health improved so much. The nursing staff were always happy to talk to me with any concerns that I may of had nothing was too much trouble. The care staff are very friendly and respectful of their residents. A hu... read more

Ann B 

on Carehome.co.uk

5 years ago

My Mum is a relatively new resident at Badminton Place. From the moment she arrived there I felt very involved in her care, the contact I have with all the staff has been very reassuring. Quite early on in her stay at Badminton Place, she celebrated her 100th birthday. The day exceeded all our expectations. Her room was beautifully decorated with bunting and balloons. The loveliest birthday cake was brought into her room with the staff singing to her. It is a day we will always remember and would not have been possible witho... read more

Maria C 

on Carehome.co.uk

5 years ago

My mother was in the care of the staff at Badminton Place for several months. During this time I got to know several members of staff well. I know that my mum was treated with dignity and respect but also with genuine affection and compassion. Staff got to know my mum and all her quirks on a human level, she was not treated as just a patient or resident but as a whole person. This was a great comfort to me as, due to Covid restrictions, I was unable to be with my mum as often as I would have liked. I did manage to visit her ... read more

P Y 

on Carehome.co.uk

5 years ago

Due to Covid-19 my comments are based entirely on phone contact. I can not comment on the building. 

Iris S 

on Carehome.co.uk

5 years ago

The care team are absolutely excellent and they go above and beyond my expectations. Food at Badminton Place is excellent, the atmosphere in the home is warm and welcoming. It is to be recommended in time of personal crisis, and every help that can be given, is given. 

Debbie F 

on Carehome.co.uk

5 years ago

I cannot thank Badminton Place and more importantly the staff for making my life and my mum’s bearable again. We have had excellent visit times in the purpose-built COVID safe environment almost on a daily basis and those days we cannot meet we can have a good chat by video link which is very clear and easy to use. I am happier that we can help keep each other happy. It’s working very well. 

Shaun H 

on Carehome.co.uk

a year ago

Lovely place but that's about it. Unbelievable amount of neglect towards the patients that family and friends have witnessed and brought to the staff's attention, which most just ignored. Sadly told my mum had passed away from a heart attack but now have find out she had choked to death (ongoing enquiry). At least 10 managers have left since my mums care started and the few good staff they've had have all left. Don't be fooled by the looks of the home. The care is disgusting and boarding on inhumane. 

G D 

on Carehome.co.uk

2 years ago

I required respite after an operation. Marketing was excellent however, it did not follow through. All the staff were caring and professional. Badmington Place is rated 5 stars, I unfortunately do not feel this is warranted. On my first night, I found my emergency button didn't work, stains on the carpet, general cleanliness of rooms and lifts was poor. Food and especially management are very hit and miss, (too many chiefs). Three stars!