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Barley Creek Brewing Company

4.3

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Location details

1774 Sullivan Trail, Tannersville, PA, 18372, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:30 p.m.
Tue11:00 a.m. to 9:30 p.m.
Wed11:00 a.m. to 9:30 p.m.
Thu11:00 a.m. to 9:30 p.m.
Fri11:00 a.m. to 10:30 p.m.
Sat11:30 a.m. to 10:30 p.m.
Sun11:30 a.m. to 9:30 p.m.
4.33,724 reviews
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Derick L.'s profile image
Derick L. 
rating
a year ago

I'm not sure where to start. Been coming for years. Came in today. Didn't seem too busy. Plenty of tables open and told 30 mins. Ok, fine I wait. Then I go to the bar to get a brew while I waited and not one of the 4 bartenders would even look up at me for 10mins. I left and decided to go to the back bar. Also ignored. Finally the bartender asked if I was waiting for a table, I said no I just want to order a beer. Went and helped two other people sitting at the bar. I figure third times a charm so I go back to the front bar,... read more

Business response:

Thanks for coming for years. I suspect your other visits were more representative of the Hospitality we try and deliver. What happened at your last visit is not supposed to happen. Ever. I have a few ideas on what needs to be done to make some improvements here. Sincerely Trip R. 

Bianca A.'s profile image
Bianca A. 
rating
a year ago

Very expensive for what you get and the quality. They charge you something like $5 for a side of fries and don't include it with your burger or sandwich. I ordered a soup once, was supposed to have chicken, had hardly any and was so small. It was embarrassing. Almost $20 for a pretzel. Expensive deviled eggs, tasted crappy. For $8 kids mac and cheese, we got what was probably Kraft, out of a box. Really? The food is truly hit or miss. You can walk out spending good money for crap food if you order the wrong dish. They really... read more

Meagan A.'s profile image
Meagan A. 
rating
a year ago

I've gone multiple times and never had such horrible service as we had 7/6/24. Drinks were half filled, asked waitress about it and she told us everything is premixed. Premixed to equal half a drink??? For $14? Waitress seemed annoyed when we asked about the fact that one of our meals was supposed to come in a bread bowl and it didn't. She did remedy the bread bowl issue but it was a disappointing visit. 

Business response:

Meagan - that is never supposed to happen. Will be using this review for training on so many levels. I’m sorry and will be working on hospitality solutions. 

Ada C.'s profile image
Ada C. 
rating
a year ago

The food was mediocre, but the server was very friendly & courteous (or else, it would have been two stars) - I would not recommend nor return. 

Zaid A.'s profile image
Zaid A. 
rating
a year ago

They lack basic etiquette and terrible customer service, which reflects management incompetence. 

Mrs T.'s profile image
Mrs T. 
rating
a year ago

Hostess wouldn't sit us at a booth bc she said it was not open, then 5 mins later sat people at the booth we asked for. Gluten free QR code didn't work and they were out of gf menus. Food Bland , quite tasteless. Soup came, then 3 minutes after the main courses arrived. Still all meal were tasteless. And the beef was stiff, over heated. I don't recommend. But your waiter Mady was great. Only saving Grace to this place was the sever. She was top quality 

Joan E O.'s profile image
Joan E O. 
rating
a year ago

I will admit I haven't been here in quite a while but the food was really not good at all. First and foremost I ordered the Mac and Cheese and my friend ordered the Blue Cheese Burger. When we ordered beers there was no price and told 6.00 but it was all of a sudden happy hour and if I didn't ask we probably would have paid full price. Our server was nice but running around like crazy. Then came our food! Mine had to be sitting under a heat lamp for quite awhile (former waitress here) it was cold on a warm plate, our server ... read more

Chris N.'s profile image
Chris N. 
rating
a year ago

We used to love Barley Creek, mainly for the beer, but yesterday my son got a beer that was sour and obviously came from a tap that hadn't been cleaned. It was awful, sent it back and settled for a bottled beer from a good brewery. The most discouraging thing was that no server or manager cared enough to ask why the beer was returned. They were busy, but not too busy to take a minute to identify a problem, and try to correct it. And I don't mean taking a few bucks off the bill. If you're not aware that your taps need cleanin... read more

K E.'s profile image
K E. 
rating
a year ago

I've been here many, many times over the past 2-3 years and the food has steadily declined. Initially it was awesome - I'd eat there 2-3 times in a week when I was visiting the area. Then it was sort of passable - something's ok and others not. Now it's downright inedible. The fish/meat is weird. Pasta so overcooked it's like mush. Salads are bland with bits of brown lettuce. It's basically bad cafeteria food now. The beer is great. Space is great, staff is awesome but sadly, I'm officially done with Barley Creek. Updating ... read more

Business response:

K E. Hospitality is always interesting.   My wife and I opened Barley Creek in 1995.  I'm always trying to figure out how to improve Barley Creek.  Reviews like yours, however unpleasant to read, are still motivating.   Glad you liked the atmosphere; glad you liked what the brewers and distillers are doing, and glad you like the FOH staff.  My BOH staff are good and some of them are great, and always striving to get better.    Check out our 1818 Deli and Catering Company,   We also have the TapRoom at the Pocono Premium O... read more

Frequently asked questions about Barley Creek Brewing Company

How is Barley Creek Brewing Company rated?

Barley Creek Brewing Company has a 4.3 star rating with 3,724 reviews. 

When is Barley Creek Brewing Company open?

Barley Creek Brewing Company is open now. It will close at 10:30 p.m.