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Bay Ridge Nissan
- Brooklyn, NY
About this business
If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Well, firstly my husband and I had an appointment elsewhere to see the Hyundai Sonata and Chevy Cruze, total waste of time!! In passing, we stopped in at Bay Ridge Nissan, the front desk receptionist asked if we had an appointment and although we said no she promptly got someone to assist us! Craige was phenomenal, he deserves employee of the month and year!!! He proceeded to give us a firm handshake, show us around the showroom and show us the two cars that we were interested in. He gave us breathing room and allowed us to ... read more
Business response:
arelys.caban.9, thank you for providing us with your feedback. We are thrilled to hear that you had such a positive experience at our dealership. Craig especially will be very pleased to know you were very impressed with his level of service! Such outstanding service is what we always strive for. Thank you for your recommendation! Please give me a call at 718-238-8000 if you would like to discuss your time at our dealership in greater detail. Thanks, Manny Lacitra, General Manager.
From beginning to end my experience with Bay Ridge Nissan was the best I've ever had. David N. was superb, courteous, and his professionalism went above and beyond the call of duty. I will recommend Bay Ridge Nissan to all my family and friends. I will be purchasing an suv in the near future, and it will be from Bay Ridge Nissan. Thanks guys, especially David N. you guys are the best.. David N, You get FIVE stars from me!....
Business response:
czrpina, thank you for taking the time to provide us with your feedback. We are very happy to hear that you had such a positive experience at our dealership. David will be thrilled to know you were very pleased with his professionalism! Such outstanding service is what we always strive for. Thank you for your recommendation! Enjoy your new vehicle! Please give me a call at 718-238-8000 if you would like to discuss your time at our dealership in greater detail. Thanks, Manny Lacitra, General Manager.
The moment i walked into the dealership, i was greeted with immediately and was offered help. The dealer walked me through every step in purchasing the car. I would recommend this dealership.
Business response:
ahuang91, thank you for providing us with your feedback. We are thrilled to hear that you had such a great experience at our dealership. Such outstanding service is what we always strive for. Thank you for your recommendation! Enjoy your new vehicle! Please give me a call at 718-238-8000 if you would like to discuss your time at our dealership in greater detail. Thanks, Manny Lacitra, General Manager.
Very helpful and patient. Good customer service and nice attitude. Would recommend to other Asian customers. Will come back for services. Explained the process really good.
Business response:
Zholong, thank you for taking the time to provide us with your feedback. We are very happy to hear that you had such a positive experience at our dealership! We always strive to be helpful and patient with our customers. Thank you for your recommendation! Enjoy your new vehicle! Please give me a call at 718-238-8000 if you would like to discuss your time at our dealership in greater detail. Thanks, Manny Lacitra, General Manager.
I've been a lease customer at Nissan Bay Ridge for over 10 years. When its''s time to renew, I call Gino and discuss my options. He always gives me what I want and the deal is complete within a reasonable time. All staff is accommodating and professional.
Business response:
millzie461, thank you for taking a moment to provide us with your feedback. Gino will be thrilled to hear that you've had such a positive experience working with him! Such outstanding service is what we always strive for. Thank you for your recommendation! Please give me a call at 718-238-8000 if you would like to discuss your time at our dealership in greater detail. Thanks, Manny Lacitra, General Manager.
Steve was extremely helpful throughout this entire process. This was my first time purchasing a vehicle and he made it a very easy, pleasant experience for me. He listened to everything I had to say and made the process enjoyable rather than it feeling like a hassle. Thanks again Steve!
Business response:
Sbashinelli, thank you for taking a moment to provide us with your feedback. Steve will be thrilled to hear that he was able to make your first car buying experience a positive one! Such outstanding service is what we always strive for. Thank you for your recommendation! Enjoy your new vehicle! Please give me a call at 718-238-8000 if you would like to discuss your time at our dealership in greater detail. Thanks, Manny Lacitra, General Manager.
i made an appointment to test drive a 2005 honda accord. my appointment was for 3pm. i was not seen for an hour and a half. i was greeted by gino and he had to go get the car (that should have been ready when i got there) it took him about 20 minutes and the car he brought out looked nothing like the picture on the site it was covered in dings dents scratches and scuffs, plus it was smoking because it had no radiator cap and the antifreeze was shooting all over the engine.I didnt get to test drive it because of the radiator ... read more
Business response:
Dear sir, I'm sorry to hear that you've experienced such bad luck at our dealership. I would like to listen to all of your issues and concerns regarding this incident, so that I may have the opportunity to correct them for you. Please give me a call at your earliest convenience, at (888) 251-7530. Thank you. Manny Licitra General Manager
I've always shied away from purchasing a new car. Gino made my experience pleasant and non-stressful. His level of professionalism was exceptional. I was pleased when Gino informed me that Nissan focuses on providing the Customer the best price and that there is no haggling or hidden fees. I truly appreciate Gino taking the time out to answer my all of my questions and concerns throughout this entire buying experience. Even up until the time I picked up the car; it was getting late and time for the Dealership to close, Gino ... read more
Business response:
msaintil, thank you for taking the time to provide us with your feedback. Gino will be thrilled to hear that you were very pleased with his level of service. Such outstanding service is what we always strive for. Thank you for your recommendation! Enjoy your new vehicle! Please give me a call at 718-238-8000 if you would like to discuss your time at our dealership in greater detail. Thanks, Manny Lacitra, General Manager.
I am a no nonsense person, I know exactly what I want! Barry didnt waste my time with anything else or try to upsell me with other products once I told him what I was looking for. He took down all my information and got back to me in a couple hours with the vehicle I was looking for. Arrived back at the dealership at our agreed day for pickup and to finalized the deal, couples hours later driving away with the vehicle I want. I live in Queens, there are three major Nissan dealer in Queens but I chose to purchase my Nissan Pa... read more
Business response:
Thank you for your feedback. I am here for you if you should ever require further assistance with your vehicle. I can be reached at (888) 251-7530. Barry Rozell
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.9 star rating with 5,711 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.