This profile has been claimed by the business owner or representative.
Beaman Toyota
- Car Dealers
- Nashville, TN
About this business
Location details
1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Brandon with finance said the loans weren't front loaded with interest and therefore we should opt for a longer term. Now that we're making payments this clearly isn't the case. We had never bought a car so we didn't know. That's on us but still frustrating. We scheduled appointment to black out logos. Not all of the logos we blacked out. No one told us the front logo can't be blacked out. What did we pay for? Overall, poor experience.
20 minutes to get help once I arrived. Cannot go to this dealership to get a oil change without getting multiple upgrades for other service needed. Have experienced multiple problems since Mr Beaman sold to this new company. Have been a customer since 1990 but will be going elsewhere from now on.
Horrible communication. Spent 6 hrs on what should have been no more than 2 hrs
Misleading initial price estimate followed by massive upcharge.
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at 615-324-4577 or simply email me at maynard.martin@beamanauto.com We appreciate your business and value you as a customer. I look forward to hearing from you.
My car have 47k how you put 58k.you keep my car for 4 days to change a battery. This is a truth you don't care about customers.
Their communication with me was bad. Beaman did not show up twice to pick up my car for service and I had to call them.
associate is not helpful....
When I received my car back the settings were changed from my original settings. I had to drive back to the dealership to get the settings toggle off my screen. I was also told Toyota no longer offers Lyft service and so the shuttle was not available at the time and I would be notified when it was available. I was never notified of when the shuttle was ready. Poor experience this time unfortunately.
The person I made the appt with just happened to be on the phone when I arrived so he sent someone else to help me. The second person was not knowledgeable on the car I was test driving. Overall, I did not feel welcome.
Frequently asked questions about Beaman Toyota
How is Beaman Toyota rated?
Beaman Toyota has a 4.4 star rating with 8,557 reviews.
When is Beaman Toyota open?
Beaman Toyota is open now. It will close at 9:00 p.m.