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Beaman Toyota
- Car Dealers
- Nashville, TN
About this business
Location details
1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Took car in for oil change and tire rotation. Was told it would b ready in 1 hour 30 minutes. Was there 3 hours and 15 minutes with no updates on the delay. Then had to wait another 15 minutes because they forgot to do complimentary car wash I requested.
Waiting to much time and then offer you complimentary oil change service,have engine maintenance sign on panel, they tell me to pay 150 for diagnostic to find out why! If I go to auto zone it will be free! Shane on you
I had scheduled an appointment for service, and was told that I could not be seen, despite scheduling an appointment. I was told that I could drop my car off for service on the following Monday at 6am, and it would be taken care of. I was okay with this, and had returned as instructed. My car was dropped off promptly at 6am and was not serviced at all, with poor communication. I reached out multiple times via text (as the associate said that this was fine), with no response. When I called at 11:30a, I was informed that my ca... read more
We have already related this information once, but when you make a 6:20 a.m. appointment, you're hopeful you'll be close to the top of the line. I know we have to allow for the mechanics to go to the foodtruck for breakfast, but written on our sheet was to 'check left blinkers' which weren't checked in fact when the car was ready (at almost 9:30 for a routine checkup) and that took another 45 minutes. Ridiculous amount of time spent here.
During Covid, Beaman Toyota added $5,000 market adjustment to all new vehicles. By the time I purchased my car in 2024, they replaced it with an additional $1,500 fee for nano-coating on new vehicles. I didn't ask for it, and I didn't want it. It got added to MSRP as my final purchase price, just for them to enhance profits a bit more. Wondering why car dealerships have such poor reputation
Process took too long. 5 hours. Financial rep was pushy even though I said I did not want the warranty he was trying to sell me. I said no 2x, then he dropped the price in half & said he was "basically giving it to me." No, you were clearly over selling it for 2k more the first time, and now it's still 2k and that's not "giving it to me." I said no 6x total. He was disrespectful. They also ordered me a In God We Trust license plate that I didn't ask for. Poor communication. Salesman was good
Had to come back in for the tires, both appointments took over 8 hrs
I took it in before a trip to make sure everything was good before a cross country drive. I found out they upsold me to get new brake pads when I didn't need it. Then my car was shaking with breaking on the interstate. I had to take it to my local trusted mechanic after so I could travel safely with my car. They are untrustworthy and not reliable. Don't recommend.
Everything was stolen out of my car
Business response:
Please feel free to give me a call (615) 324-4380. I would like to know more about this as soon as possible.
Frequently asked questions about Beaman Toyota
How is Beaman Toyota rated?
Beaman Toyota has a 4.4 star rating with 8,559 reviews.
When is Beaman Toyota open?
Beaman Toyota is closed now. It will open tomorrow at 9:00 a.m.