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Beaman Toyota
- Car Dealers
- Nashville, TN
About this business
Location details
1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Employees standing around watching while I wait for someone to help me. Took an hour to pick up my car from service and service was not complete. I gave feedback and got no concession, apology or remediation
Business response:
We value our customers and thank you for your feedback. We are sorry to hear about your service experience. Please feel free to contact me directly maynard.martin@beamanauto.com. I would love to hear more about your experience. I look forward from hearing from you.
I'm tired of being upsold and overcharged. I'm also tired of my decisions not being recorded. I did not forget service on windshield wipers - I said I did it myself.
Came to Beaman due to their good reviews and for a vehicle they had online. Salesman was in touch with me for days leading up and said they still had it. I was there over an hour searching for it when another salesman let me know within seconds it had sold. My salesman then said they had more in the trim I wanted but they didn't. He just didn't seem very knowledgeable of their inventory. I understand it's a large dealership but he was busy with other customers and I was just left to my own devices. I should've left but decid... read more
Don't waste your time with Beaman Toyota! Save yourself headaches and go to Toyota of Murfreesboro or another dealer w local ownership. Big Regional Ownership obviously doesn't care. Paid cash for the vehicle and made me wait for over an hour to do basic paperwork knowing I was from out of town and had to return home that night. Paperwork copies still not emailed to me 5-1/2 weeks later. Numerous phone calls unreturned by salesman and finance department. When you care enough to not send a simple email. At this point I'm assu... read more
Service cost is surprisingly high.
Well for starters none of the photos showed damage to the car, I was looking at a pretty old year granted, but nothing prepared me for what it would look like. And then Will (I know there are two, this was an older gentleman) was only there for maybe 1 minute and left the rest of the test drive and any and all conversation to his assistant, Andrea, who was very lovely. But it was very rude of Will to be so dismissive and to not be there to actually talk with us. I will never recommend him to anyone.
Service was fast. Service advisor was condescending and not attentive. This was my first experience with Beaman having purchased a "new" Grand Hylander hybrid that had been used by a dealer for approximately 10,000 miles. I was told that my alignment and balance on the front of the vehicle was bad and the advisor recommended the $215. alignment and balance. There was no mention of any problem with balance or alignment at the time of purchase and I have no record or measurements to prove wear or misalignment is my fault altho... read more
Business response:
Hello, I am sorry to hear about your experience with our Service Department. I would like to find out more information from you. Please feel free to email me direct at Maynard.martin@beamanauto.com or call me directly at (562) 200-9010. I look forward to hearing from you.
Horrible place. Sold me a car with transmission issues. I wanted to discuss with someone but no one called me back. Took it and replaced a $3000 "fix" and it didn't fix it
They took advantage of me in warranties. The salesman was fine, but the guy in finances was just scummy. I wouldn't recommend them because of him.
Frequently asked questions about Beaman Toyota
How is Beaman Toyota rated?
Beaman Toyota has a 4.4 star rating with 8,557 reviews.
When is Beaman Toyota open?
Beaman Toyota is open now. It will close at 9:00 p.m.