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Beaman Toyota
- Car Dealers
- Nashville, TN
About this business
Location details
1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I waited 2 hrs and 47 minutes for an oil change and tire rotation/balance WITH an appointment.
They sold us a $40,000 Toyota certified car that smells like a cigarette ash tray - violating the certification standards.
They messed up my loan paperwork requiring me to have an additional run of my credit. Was told if I didn't buy then I would not get a good deal and might not get my opinions. Days later I notice the warranty paperwork has a different model on it. They did fix a chip in the paint job. They lied about helping me program my phone and garage door. They were late for every appointment and smiled the whole time knowing they hadn't listened to any of my requests and tricked my extreme exhaustion
This place is a scam operation. They told me my brake pads were 3mm on a car I just bought from them, meaning they need to be replaced. Then when I called them on it, they said they made a mistake and that they are really 6mm. They blatantly lied about factual measurements to try to get me to buy new brake pads and rotors. Scam operation.
They mislead you. Especially carfax statements which is very curusual for purchase
Employees standing around watching while I wait for someone to help me. Took an hour to pick up my car from service and service was not complete. I gave feedback and got no concession, apology or remediation
Business response:
We value our customers and thank you for your feedback. We are sorry to hear about your service experience. Please feel free to contact me directly maynard.martin@beamanauto.com. I would love to hear more about your experience. I look forward from hearing from you.
I'm tired of being upsold and overcharged. I'm also tired of my decisions not being recorded. I did not forget service on windshield wipers - I said I did it myself.
Came to Beaman due to their good reviews and for a vehicle they had online. Salesman was in touch with me for days leading up and said they still had it. I was there over an hour searching for it when another salesman let me know within seconds it had sold. My salesman then said they had more in the trim I wanted but they didn't. He just didn't seem very knowledgeable of their inventory. I understand it's a large dealership but he was busy with other customers and I was just left to my own devices. I should've left but decid... read more
Don't waste your time with Beaman Toyota! Save yourself headaches and go to Toyota of Murfreesboro or another dealer w local ownership. Big Regional Ownership obviously doesn't care. Paid cash for the vehicle and made me wait for over an hour to do basic paperwork knowing I was from out of town and had to return home that night. Paperwork copies still not emailed to me 5-1/2 weeks later. Numerous phone calls unreturned by salesman and finance department. When you care enough to not send a simple email. At this point I'm assu... read more
Frequently asked questions about Beaman Toyota
How is Beaman Toyota rated?
Beaman Toyota has a 4.5 star rating with 9,928 reviews.
When is Beaman Toyota open?
Beaman Toyota is closed now. It will open at 9:00 a.m.