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Bel Furniture Spring
- Furniture Stores
- Houston, TX
About this business
Location details
16940 N Fwy Service Rd, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I was in the store Saturday 1/16/2021. The service was not what I thought. Delivery is to high and cannot inform you of your delivery until the day of. Who does that?? I called to speak with the store manager he assumed I was asking him to change the policy.. smh that never came out my mouth.. I have decided that this is not the company where I would like to spend my money.. plus I paid cash for my purchase.. in the near future customers should be told in advance the time so that you can make the necessary adjustments to acc... read more
Staff walk around without masks and wear them with their nose exposed IF they have them. Disgusting
If I could leave 0 stars I would ! The location on I-45 north / greenspoint area has the worst customer service I have ever received in my life ! My fiancé paid for our furniture , plus the warranty and delivery fee all at once during their Black Friday sale . We scheduled the delivery a few weeks in advance as we were moving to our new apartment. The cashier stated that I would revive a receipt of payment that outlined their policies (never received that email until after the fact). 2 days before delivery, they called to co... read more
Bel Furniture does not care about their customers. I made a cash purchase with Bel Furniture on May 23, 2020 and scheduled a delivery date for June 29th. Shopping, purchasing and setting up delivery ran smooth. I was contacted two days prior to delivery and the day of delivery to confirm. Well done. Delivery day - one of my couches was delivered with a missing piece. The delivery guy nonchalantly explained that it was missing and someone would contact me on the next business day. Also, a rail on my bed is cracked. Talking to... read more
I am totally dissatisfied with the customer service that I received with your BEL FURNITURE. I was not informed of the missing item scheduled for delivery on 02/01/20. The driver stated before leaving that the missing item was pending on his work order. I requested that the item be delivered on Monday 02/3 but they said it would come in and scheduled for 2/5. I called on 2/5 and then was told delivery would be on 2/7 in which I requested consideration for an early drop off. The driver called this morning on 2/7 at 10:30am s... read more
Yeah they have great prices, but not worth it when it comes to the customer service. I purchased furniture on March 16, 2019 and asked if I could have delivery after 3. I was told that I had to be available 8am to 8pm they could not guarantee a designated time. So I had to wait 2 weeks later and furniture was delivered on March 30, 2019. I was told they would arrive between 10am and 3pm. The drivers didn't show up until 4:30 then they delivered damaged furniture. I was told they would come and replace the headboard Mon ... read more
terrible customer service!!!! VERY RUDE sales people. DO NOT GO HERE. if you are looking for furniture please go elsewhere don't bother here
Don't buy from here but furniture but the delivery truck can't drive and damage my road and I am left to pay thousands dollars to fix it. Whatever saving you get from the furniture you now have to pay more to fix the driveway/road. I would give it a zero stars or negative stars if possible.
My husband and I were in on Friday and purchased a living room set. We opted to pick up the furniture, rather than have it delivered, because the delivery would take some time. The salesman told us to call on the 25th to see if it was in. He was expecting 20-something sets to arrive. My husband called the store where we bought it and they said it was in. We planned to pick it up today, so we got rid of our old furniture. As in - it's gone. We have nothing. This morning, he and I took off work and loaded up our flatbe... read more
Frequently asked questions about Bel Furniture Spring
How is Bel Furniture Spring rated?
Bel Furniture Spring has a 4.8 star rating with 5,733 reviews.
When is Bel Furniture Spring open?
Bel Furniture Spring is closed now. It will open tomorrow at 10:00 a.m.