Bel Furniture Sugar Land

Irani F. 

on Yelp

13 years ago

My wife and I bought a mattress from Bell furniture store in sugar land. Their price sounded right so we decided to buy it from them just because they were from Iran. Their staffs are mostly Iranians. My wife asked the sales lady a question in Farsi regarding the mattress but the sales lady answered her in English and pretended that she did not understood Farsi. However a few minutes later she spoke to the cashier in Farsi! They are very arrogant and stingy even to their own country mates. That was rude. Unfortunately we... read more

Bash M. 

on Yelp

13 years ago

Terrible customer service. Ask for return policy before you pay. One second after you pay, you cannot change your mind and get your money back. The best they can offer is an exchange For an item you may not need. The quality of their furniture is rubbish and they do not honor warranties. They will also tell you that if you do not accept the exchange within a time period, you will forfeit your money, no matter how large the sum.o 

Amanda B. 

on Yelp

14 years ago

The salesperson who helped me, Nanda, was very personable and very friendly. I feel like he worked his hardest to get me the best deal, and I did in fact end up purchasing my initial order from there of a bedroom set and a dining table with chairs. The problem came with my second visit in an attempt to buy a mattress set. The manager was quite rude and condescending to my father. My father is a salesman, so the one thing he does not stand for is poor customer service. We left that day without buying. So the salespeople... read more