Bel Furniture Sugar Land

Beth P. 

on Yelp

9 years ago

Terrible customer service. When I walked in I was greeted by a salesperson and I told him exactly what I was looking for and then what I was not looking for. He proceeded to show me every piece in the store that I said I didn't want. Total waste of my time! 

Donna S. 

on Yelp

9 years ago

We just got practically run over by one of their delivery trucks. Date 1/28/17 License BXY1989. 5:15 pm. Called store to report ...did not have time to take info. Sounds Like a company I do not ever want to do business with!!! 

Nathan M. 

on Yelp

9 years ago

WARNING!! Horrible, Worthless Product & Company. They DON'T CARE and Won't stand by their own products. I would pay extra cash to give them a negative 5 review if i could. I was told it was REAL Authentic Italian leather but you can see in the picture the finish is pealing off like paint. I paid thousands for this set and even paid a couple hundred extra for the 5 year extended warranty. After 2 months of having the set I notice one small piece coming off but didn't pay attention. After a year it was out of control and when ... read more

BigSarge P. 

on Yelp

9 years ago

I would highly recommend not doing business with Bel Furniture or at Least this Store. I am a repeat Customer who is being treated like shit and as though the issue is my fault. I have called and asked to speak to the Manager each time and the Manager will not talk to me. I asked to speak to the sales person they will not let me speak to him, not that he can do anything. My order cost me 3K plus $190 delivery. Takes two weeks. Delivery shows up with the wrong Item, Why would someone change what I ordered to something I did n... read more

Gary P. 

on Yelp

9 years ago

I would highly recommend not doing business with Bel Furniture or at Least this Store. I am a repeat Customer who is being treated like shit and as though the issue is my fault. I have called and asked to speak to the Manager each time and the Manager will not talk to me. I asked to speak to the sales person they will not let me speak to him, not that he can do anything. My order cost me 3K plus $190 delivery. Takes two weeks. Delivery shows up with the wrong Item, Why would someone change what I ordered to something I did n... read more

Michelle M. 

on Yelp

9 years ago

Ron m went there Saturday to buy two bedroom sets they did not have them so salesmen showed us other type we agreed to the purchase then after the credit charges they said we had to pay $500.00 for delivery and taxes by cash I always purchase things on credit but never had to pay tax and delivery with cash and four people started taking and demanding money so I got up walked out did not purchase anything think it's a scam way advertise 0 down and then demand money 

Allan R. 

on Yelp

9 years ago

WORST PLACE EVER! Full of nothing but pushy sales people! We bought a head board here with the intent of buying our own bed frame to attach it to, once we saw that we didn't like how it fit. We wanted to come back and buy the bed frame itself. However, according to the same salesperson that sold us the headboard, we had to purchase the bed frame with the headboard together, that they can't sell em separately. Well that would have been helpful if we would've been told that IN THE FIRST PLACE. To top it off he started raising ... read more

Jocelyn H. 

on Yelp

9 years ago

This place would not let you return merchandises despite the return policy stated on the receipt. The receipt stated that you can return items within 72hrs that aren't mattresses or on clearance. I tried returning an item I bought for full price within a day and they would not let me! They were rude and said they don't care if I don't come back. Bunch of liars and thieves! Please stay away. I rather pay more at another store for better services. Wish I could give them 0 star. Ridiculous! 

S M. 

on Yelp

9 years ago

Cheap stuff, cheap people, worst customer service-they put blame on YOU for anything wrong with their stuff. Scratches on the glass table-we made it; Vanity door has big gap-it is according to the spec. No question of buying anything, do not go there even.