This profile has been claimed by the business owner or representative.
Bell Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
701 W. Bell Road, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
5 Star : My Experience Everything went great. I appreciated the text updates I received. The cherry on the top would have been a car wash before given back to us. Thank you Barry 623-326-6990 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Nest place around
1 Star : Likely to Recommend 5 Star : Repair Quality 1 Star : Customer Service Front desk and whoever answered the phones were amazing. Friendly, pleasant and informative. The person managing my claim, Missy, however left a lot to be desired. I dropped my car off Tuesday morning as that is when my appt to drop off my car was. I called back Thursday afternoon to see if there was an update as to how long the shop anticipated to take to complete the repair. I was questioning if I should go back through the insurance company to ... read more
0 Star : My Experience Horrible experience. Took 6 months to get the parts. Follow up after follow up, never called back ever when they received the parts. Throughout the process of them working on it we received 0 updated after hounding and hounding until the very end we had 1 update the night before it would be finished. Called for updates 3 times a days and the estimated never would call back EVER. Horrible horrible experience 0.5 Star : Likely to Recommend 4 Star : Repair Quality 0.5 Star : Customer Service
0 Star : My Experience horrible customer service gave me the run around for 3 months i had to call back every single day to get my car back
0 Star : My Experience Poor communication, repeated visit, car delivered dirty with an empty gas tank. 1 Star : Likely to Recommend 3.5 Star : Repair Quality 2 Star : Customer Service
0 Star : My Experience They made my car worse. The paint don't match. They ordered the wrong badges for my car. Didn't even put them on. Took my window louvers off drive side. Side they where not even working. Never fixed my headlight. Never checked the frame or alignment. The customer service sucks nobody ever reached out to let know what going on with my car. And now I get to get repaired again cause white smudge marks the put on my door handle and back fender. Worse place I have ever been. Ripped down all my light in insi... read more
0 Star : My Experience Communication about repair status was awful. Car was not completely fix when they said it was which delayed return of car. I don’t want anyone to contact me.
0.5 Star : Likely to Recommend No communication. I ask for additional estimate. No call or anything 0.5 Star : Repair Quality I have not received a call. 0.5 Star : Customer Service
0 Star : My Experience When I picked up my car, I discovered that someone spilled something on the center console while it was being repaired, leaving a permanent stain. Unacceptable.
Frequently asked questions about Bell Honda
How is Bell Honda rated?
Bell Honda has a 4.5 star rating with 20,175 reviews.
When is Bell Honda open?
Bell Honda is open now. It will close at 9:00 p.m.