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Bell Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
701 W. Bell Road, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
0 Star : My Experience Issa was top notch he was amazing to work with and certainly got me taken care of the services preformed however we’re sub par and just straight mediocre I can’t complain Much as to an un trained eye there’s no difference but there definitely could have been a better outcome of the work preformed if it wasn’t rushed or done with poor workmanship I’ve worked in the car Service industry so I can understand the hardships that come with that but honestly I was expecting better Issa did attempt to make it r... read more
0 Star : My Experience I would not know where to begin! Appoints made snd missed by managers and their assistants, deadlines completely ignored and personnel changes in mid course! Scott tried hard but really when a chemical is spilled inside the vehicle doing exterior body work, and odor left is do strong it lasts for weeks, do you think someone might have mentioned it to the customer? I was going to checkboutczgeicobrstrs but if this work is an example never
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality I am hearing some noise when I turn the car towards on the right hand side where the work is done. So I need you folks to check this out again to see if everything is done properly 2.5 Star : Customer Service
0 Star : My Experience The person that excepted my payment, counted the cash wrong that I brought on hand, and then grabbed all of my cash in hand and said “ you guys should take my picture with it” Very very unprofessional.
0 Star : My Experience It took over a month to get my car back. I was not kept in contact on the progress of my car as much as I thought I should. I felt like I was getting the same answer every time I called to get updates.
0 Star : My Experience The first adjuster neglected to see and document half of the repairs that needed to be done on my vehicle. This caused significant delays and parts were not ordered because even more delays because we're back ordered. He was never there when I needed to talk to him. When Grant took over it was smooth from start to finish and he kept me updated on everything that was going on to the minute. His customer service was superb and I was I have a customer when I left.
2.5 Star : Likely to Recommend The lack of communication is the problem with this shop. 3.5 Star : Repair Quality The actual bony work is great. wever, my experience on the communication was somewhat difficult than what I have expected. 2.5 Star : Customer Service There were no return calls first two days to talk with my representative after leave several messages.
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality The fact that it took almost two weeks and the panel wasn’t even replaced is very disappointing. 4 Star : Customer Service No updates or responses to messages until job was completed. 5 Star : Returned Clean
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality 3 Star : Customer Service 2.5 Star : Returned Clean
Frequently asked questions about Bell Honda
How is Bell Honda rated?
Bell Honda has a 4.5 star rating with 20,176 reviews.
When is Bell Honda open?
Bell Honda is open now. It will close at 9:00 p.m.