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701 W. Bell Road, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
2.5 Star : Likely to Recommend 4.5 Star : Repair Quality Some marks where the bumper was put on. 3 Star : Customer Service Communication was not forthcoming Despite numerous messages left not once was I called back. I had to be a squeaky wheel to get any clarity or response to any of my concerns. Repair time went over and it took a full day of constant calling before the following day I got lucky in catching my rep and got an explanation why the delay. I had to delay a family trip because of the lack of communication
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service
0.5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service
0.5 Star : Likely to Recommend I brought my car in without issues with my struts. My car was in shop for a week. My car comes out of the shop with smudges all over the seats and door. My car had to be taken back three times to have it detailed to remove all of the smudges. That shouldn't have been like that. It makes me think that my car wasn't taken care of while in the shop. Also, my car was given back to me with a suspension issue. I brought my car right back Monday morning at 8:30am to address the issue. Matt sent me ove... read more
0.5 Star : Likely to Recommend See all other comments 1.5 Star : Repair Quality Tail light not buffed, broken back up camera bezel/emblem, camera wire loom has broken clips now, scratched window tint on passenger front window, missing bolt for passenger headlight, door seal is ripped, pits in paint on both doors, missing bedside top rail cover....underside of truck has white residue on passenger side. Service writer said he will notify me when the bedside cap comes in. It will be 3-5 days to fix...Not to confident leaving my... read more
0 Star : My Experience Your employees need to be wearing masks when they meet clients. There is a pandemic. My car is great. 1.5 Star : Likely to Recommend 5 Star : Repair Quality 0.5 Star : Customer Service No one that o worked with was wearing a mask. There is a pandemic and no one cared to protect their costumers.
2.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience riley clay has poor communication skills 0.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0.5 Star : Likely to Recommend 4 Star : Repair Quality 3 Star : Customer Service
Bell Honda has a 4.5 star rating with 20,176 reviews.
Bell Honda is open now. It will close at 9:00 p.m.