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Bell Southpark Apartments
- Apartments
- Austin, TX
About this business
Location details
10300 S I 35, Austin, TX, 78748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Office management attentive and courteous. Clean and spacious apartment.
Verified Renter Shower smelled like sewage, doors in the apartment either didn’t shut correctly, or the lock didn’t work. Otherwise the apartment looked good and staff was helpful, when they answered the phone, which was 2/10 times I called over a 3 day period.
Business response:
Thank you for your review and alerting us to your concerns. We are genuinely sorry about any disappointment with your place, as what you describe doesn't reflect our typical preparedness for new residents. We also will redouble our efforts to be present and responsive when you need us. In the meantime, you may also email us at Southpark@bellpartnersinc.com.
Verified Renter Location is excellent! Everything is close by. Amenities are well kept and fun to enjoy. Staff are very friendly and helpful. Definitely recommend if you are new to Austin.
Business response:
It is great to see how much you have been enjoying our convenient location, outstanding amenities, and dedicated team! We all work hard to show residents the best experience, and your compliments have brightened our day. Thank you for this glowing review!
Verified Renter Customer Service at BellSouth-Parks Village is really something I have come to appreciate. From the maintenance team to the leasing office staff member, I have come in contact with those who have provided amazing customer service. Including the property security will stop and make sure I am okay when I am walking my fur babies. The phone services do need improvement for both daytime and evening, when you are attempting to reach the office during the day or trying to get an answer or report something after bus... read more
Business response:
We are thrilled to learn how much you appreciate our team's service and commitment to our residents. Thank you for rating their service so highly, and we will be sure to share your feedback regarding the phone service.
Verified Renter No fixes to the gate, rude front office staff, no empathy and no enforcement of pool parties/non residents being at the pool. Personally have seen parties with 10 ppl who all park at the front guest spots. Bottles/glass by the pool
Business response:
Your satisfaction is important to us, so we value the insight into your experience. Our team aims to provide our residents with positive service and a well-kept community, so we are sorry to hear you feel this way. We would like the chance to restore your comfort, so please send us an email to Southpark@bellpartnersinc.com. We hope to hear from you soon.
Verified Renter Within the first week, there has already many small problems here and there, but the staff is very helpful when I go in person. My only other complaint is that it takes many calls for it to eventually be picked up, but once again, they are very helpful when they do.
Business response:
Hi, thank you for your feedback. We’re glad to know you’ve found our team helpful and supportive in person. At times our staff may be assisting other residents and unable to answer immediately, but we encourage you to please leave a voicemail or send an email to southpark@bellpartnersinc.com so we can return your message the same day. We value your feedback and look forward to continuing to support you.
Verified Renter So far, the apartment has been great. It’s clean, quiet, and everything appears to be in good shape. I’ve just moved in, but I’m optimistic so far.
Business response:
Welcome to our beautiful community! We love seeing that you have been enjoying our relaxing atmosphere and your spacious apartment home so far. If you need further assistance or have any suggestions for us, feel free to call or stop by our office anytime. Thank you!
Verified Renter Place is great unfortunately the lady at the front desk seems to be misinformed and a few things about her job and gave me the wrong apartment details because I was in a rush to get a place and she gave me the wrong things
Business response:
We are glad to hear that your overall impression of our community is a positive one, and we apologize for any inconvenience you recently experienced with our front desk. We will be sure to orient them all thoroughly and appreciate the heads up. Please feel free to provide any other feedback directly at Southpark@bellpartnersinc.com.
Verified Renter Nice apartments. Fast maintenance. Nice location. Moving in was simple. Front office doesn’t always answer the phone. But overall nothing too bad to say. Some broken/clunky features throughout the apartment.
Business response:
It is great to see that you have been enjoying our convenient location and your beautiful apartment home! We greatly appreciate your feedback and would be more than happy to address these concerns in further detail. When you have some time to chat, please call or stop by our office. Thank you!
Frequently asked questions about Bell Southpark Apartments
How is Bell Southpark Apartments rated?
Bell Southpark Apartments has a 4.2 star rating with 1,828 reviews.
When is Bell Southpark Apartments open?
Bell Southpark Apartments is closed now. It will open at 1:00 p.m.