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Bell Southpark Apartments
- Apartments
- Austin, TX
About this business
Location details
10300 S I 35, Austin, TX, 78748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Always pet poop on the sidewalks in the hallways even in the areas for swimming and party events. All of vehicles in the the parking with expired to no registration and sometimes not even a parking pass…
Business response:
Hello, Thank you for sharing your feedback. We strive to maintain a clean and welcoming community for all residents, and we’re sorry to hear your experience hasn’t reflected that. Please know that we regularly monitor common areas and enforce parking policies, but we understand there’s always room for improvement. Thank you again for the feedback as we take all feedback seriously. Warm Regards, Bell Southpark Team
Worst decision ever Apartments are nice. The appliances are all fairly new and there is a lot of space in the kitchen. The balconies are large enough to enjoy. The bathrooms and bedrooms also have a good amount of room. Now here’s what they won’t tell you. The walls are THIN. THE WALLS ARE THIN. If you want to hear your neighbors talking every night live here. If you want to hear dogs barking every night live here. If you want to hear your upstairs neighbor walking around every night as you try to sleep live here. They will ... read more
Business response:
Hello, We appreciate you sharing both the positive and challenging parts of your experience. It’s great to hear that you enjoyed the space, appliances, and service from our team — but we’re genuinely sorry to hear about your frustrations with noise and move-out charges. We do our best to provide transparency around final costs and rely on consistent guidelines when assessing homes after move-out. That said, we understand how this can feel disappointing and appreciate your feedback as it helps us continue to evaluate and i... read more
Do not live here I moved in October 2024 and I will not be renewing my lease. I’d end my lease now if I could afford to. I moved from out of state so I wasn’t able to tour the property in person and from the pictures it looks great. Don’t let the pictures fool you. The apartments are not very modern, not very much storage space, unhoused people walk into the property and walk around all night, the “security” gates are never closed, and your mail will get stolen. I sent a message to the management office about my mail getting... read more
Business response:
We're sorry to hear that your experience hasn't met expectations. We strive to provide a comfortable and secure living environment for all residents and take concerns like yours seriously. Our team is available to discuss any unresolved issues, and we encourage you to reach out to the office so we can address them directly. Please let us know how we can assist.
Verified Renter Love the place just don’t like how the gates on the parks is never closed and how fair is that us since everyone else gates are closed and it no fair to us
Business response:
We love to hear our residents love our community. We appreciate you sharing your concern about the gates and will be looking into this promptly. If there is anything more we can do for you, please let us know.
Not Quiet or peaceful Hope that you have good neighbors. THE WALLS ARE THIN. Dogs are very prevalent in this complex. If your neighbor has a vocal dog you will never get sleep. If your neighbors play music till midnight on a random work night then you will be having a hard time at work the next day. I’m unsure if they ever follow up with noise complaints or do anything so take matters into your own hands. Management has been fine. Maintence is good. The halls are gross and always smell. The gates are never working except may... read more
Business response:
Thank you for sharing your feedback. We truly appreciate your honesty and are sorry to hear that your experience hasn’t been as peaceful as you’d hoped. We understand how important quiet and comfort are, and we’ll take your comments about noise and maintenance into consideration as we continue to work on improving the living experience for all our residents. We’re glad to hear that the management and maintenance team have been helpful, but we definitely want to ensure a better quality of life for everyone, especially when i... read more
Verified Renter This apartment complex is the worst place that I’ve ever stayed at. I would not recommend this to my worst enemy. The leasing office does not work with you on maintenance and the complex is getting dirtier by the year.
Business response:
Thank you for sharing your feedback. We are sorry to hear about your experience and truly regret that your time here did not meet your expectations. We take your concerns seriously, especially regarding maintenance and cleanliness, and will work to address them. We strive to provide a clean and well-maintained environment for all of our residents and will make sure your comments are shared with the appropriate team. If you would like to discuss your experience further or need assistance, please feel free to reach out to the ... read more
Do not move here When I first moved here I loved it. The process was easy and the people were extremely nice. My microwave has gone out at least three times and it takes at least three weeks to get it fixed. Calling the management office is useless. In order to get ahold of anyone it can take you calling multiple times a day, for days, to finally get ahold of anyone. You have to physically go into the office and that doesn’t always work. I got my car broken into in the MIDDLE of the day. Every time I have a package delivered... read more
Business response:
Thank you for your feedback. We’re sorry to hear about the issues you’ve faced with maintenance, and communication. We’re actively working on improving these areas and will address the concerns you’ve raised. If you'd like to discuss this further, please reach out directly at 512-292-1355. Your input is invaluable in helping us make necessary improvements.
Verified Renter Bell Southpark has fallen well below my expectations for a luxury apartment complex. 48hrs into my lease and I have already had discussions with my leasing agent about breaking my lease. I will be out in under 90 days. I'm sure the process to break the lease will be botched as many times as my move-in experience was. Literally everything went wrong from the beginning. I had to fill out 2 applications, 3 leases, reschedule my move in day, get my electricity setup and re-set it up, get my renter's insurance and... read more
Business response:
I'm genuinely sorry to hear about the difficulties you've encountered. It's clear that your move-in experience has been far from smooth, and I understand how frustrating this must be. We aim to provide a seamless and enjoyable experience for all our residents. Please be assured that we take these matters seriously and will review our processes to prevent similar issues in the future. I want to ensure that we address your current concerns and make the leasing experience as smoothly as possible. Please reach out to Bell Sout... read more
Verified Renter Only rent rates and location are worth it. No care about residents, can’t get any help from management and maintenance takes more than weeks to “complete it”.
Business response:
Thank you for sharing your feedback. I’m sorry to hear about your experience with our management and maintenance services. I would appreciate the opportunity to address your concerns directly. Please reach out to BellSouthpark at 512-292-1355 so we can work towards a resolution. Your satisfaction is important to us, and we’re committed to improving your experience with us.
Frequently asked questions about Bell Southpark Apartments
How is Bell Southpark Apartments rated?
Bell Southpark Apartments has a 4.2 star rating with 1,828 reviews.
When is Bell Southpark Apartments open?
Bell Southpark Apartments is closed now. It will open at 1:00 p.m.