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Bellevue Nissan
- Car Dealers
- Bellevue, WA
About this business
Location details
14762 SE Eastgate Way, Bellevue, WA, 98007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I bought my car in for a normal oil change, which then resulted into a battery change and further more into a sensor change. Parts were ordered and I was told that my car could be bought in next week and fixed with the new part. After a month of no communication and me constantly calling to find out when I could bring my car in to be fixed, I finally connected with someone who said your part is here and bring your car in. Not once did I get any communication from my service provider. When I finally bought my car in and got t... read more
2hours for an oil change. I had to check up on my car, they didn’t even come get me. My car was sitting outside for awhile ready to go.
Well you replaced the light bulb. But charged $143 to do so. Completely and utterly insane. I get time is money but for small things like a fog light bulb that the owner can’t access and only took 15 mins to replace there needs to be an adjustment to the fees.
Business response:
Good morning Sir. Thank you for your feedback. We have looked into this transaction and would like the opportunity to review with you directly. Feel free to contact us here at Bellevue Nissan at (425)462-9075 or service@bellevuenissan.com. Thank you!
Car with 37K miles needs 4500 dollars in repairs? I don't think so. Sold the lemon of a car and moved on from Nissan. Previous two times I went in the guy for service the guy forgot about me. First time I got the message saying my car was done, awesome, couldn't find him, no one could find him, took over an hour for him to show back up. Second time he said he was going to get my car and pull it around. 30 minutes later I found him in his office chuckling it up with another dude.
no thank you no thank you no thank you no thank you no thank you no
I have historically had average to poor service at this dealership. For example, I once had to have a part special ordered and they said it would take a week and they would call when it came it. Two weeks went by without word, so I called them and asked if the part came. To my surprise, they had had the part for over a week and forgot to call me. I also had a friend need a new battery for their electric car, which they said they had ordered for her and would take a couple of months to receive. After a few months, she followe... read more
These guys are robbing customers blind! They are the most unethical dealership in the Seattle area.
I originally brought in my 2018 Nissan Leaf for repair on October 19, 2022. The part I needed, instrument cluster, was on back order. The part was order on Oct 19, 2022, expected to arrive first week in December 2022, and was finally installed March 10, 2023. My experience with the customer services department was very frustrating. There was a complete lack of communication (no follow-up of any kind), false promises regarding arrival time of the part, failure to let me know when the part arrived, and a lack of concern when I... read more
Avoid at all costs, especially if looking to get a fair value on selling your car. Bellevue Nissan website has a built in Kelly Blue Book instant cash offer feature for selling your car to them even if you aren't buying another car. I entered the information on my 2020 Hyundai Sonata with 13,000 miles in mint condition. Non smoker, no kids, car garaged, leased vehicle that had all maintenance performed by the dealership and had no accidents/damage. Instant offer was $22,140 and within minutes I had emails and texts from Bell... read more
Frequently asked questions about Bellevue Nissan
How is Bellevue Nissan rated?
Bellevue Nissan has a 4.3 star rating with 3,458 reviews.
When is Bellevue Nissan open?
Bellevue Nissan is open now. It will close at 8:00 p.m.