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545 Robson Street, #300, Vancouver, BC, V6B 1A6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Bench is Amazing Bench is amazing. As a small business owner I was spending too much time categorizing expenses and correctly documenting items for the P&L or balance statement. Bench offers such an amazing service and any time I had a question or issue my Bench specialist was right there. I would highly recommend Bench to anyone who needs bookkeeping services (and their tax team is amazing as well). Couple all of that with their service team's (big shout out to [SENSITIVE CONTENT HIDDEN]) genuine care for you and your compa... read more
Business response:
Wow! Thank you so much, Joshua. We are absolutely thrilled to hear about your experience. We're excited to keep providing the support you need so you can continue to grow your business!
J Bull Consulting Firm I have enjoyed my experience thus far and I have found the software pretty easy to understand and I like have access to my bookkeeper. Pros I like that features are easy to read and easily accessible graphics. Cons I wish the that I could see projected money or pending invoices that are set up to come in that month or even unpaid receivable.
Business response:
Thank you so much for sharing your experience and feedback, Jessica! We're glad to hear that you have found our service friendly, affordable and easily accessible. We're excited to see what the future has in store for you and your business!
Look here for a great accounting team! Pros The customer service and their communication with the software have been excellent! Cons Initial setup was a long process as with any book keeping!
Business response:
Hi Billi, thanks for sharing your experience with us! The team is happy to hear that they can help support you throughout and that you're loving their continuous communication.
Takes the Worry Away Easy set up, smart people, fair price. Pros Integrating Bench has been a snap. The interface is clean and smart. The support and bookkeeping team are available and knowledgeable. Cons I have not had anything to like least yet.
Business response:
Hi David, we're thrilled to hear you're loving the smooth integration and that you feel fully supported by your bookkeeping team. Thanks for taking a moment to share your experience!
Love the team and the software Pros I love the people work at bench. They really make the app worth using. Cons Its a bit on the pricey side for me as a small business.
Business response:
Thank you so much for sharing, Danny!
Great platform, great team, great experience We're a small startup team and the experience with Bench has been fantastic. From the sales, to onboarding, to dedicated bookkeeper, everything's been awesome. Highly recommend Pros We looked at a lot of alternatives. Bench is the least expensive, most modern, and what you'd expect in a bookkeeping platform. Cons There were a few non-critical bugs here and there, but they were all fixed within the same day. This is the nature of software and not a con by any means.
Business response:
Thank you so much for the kind words and recommendations! We truly appreciate it!
Good start, low customization Overall, I still recommend Bench if you are starting out and a small business under $1 Million in sales. However, as you grow, I would recommend switching to Quickbooks. Pros Prior to Bench, we used Quickbooks, and it was lifesaver! We had no idea how to use Quickbooks for bookkeeping and Bench made it easy for us. There was low setup involved and their dashboard was amazing. Cons As our company grew, we needed more information in our financial statements. At the time, there was low customizatio... read more
Business response:
Thank you for taking the time to share your experience and feedback. We are constantly looking to improve our service, and listening to your feedback is hugely important to us!
Only Do What Only You Can Do Pleasant interactions with all personnel I’ve spoken with over the phone or via email. Onboarding was easy and comprehensive. The financials dashboard -+ the app is well designed and easy to access. Pros Offloading expense tracking was a massive weight off of my shoulders. I now have more time to lead my small team and know that my accounting is in good hands - if there is ever a question or discrepancy they reach out immediately. Cons Honestly the price. I wish it were significantly cheaper. Mu... read more
Business response:
Thank you so much for sharing, Nick! We're thrilled to hear that we have been able to help take a massive weight off of your shoulders!
Great company Very pleased so far. Pros Onboarding was pretty easy. The features actually work. Their automatic reconciling and messaging with issues is really good. Cons Fonts are hard to read sometimes. Uploader works well but sometimes the bookkeepers don't seem to see that I've uploaded something. Probably something amiss on that side of the software.
Business response:
Thank you for sharing your experience and feedback, Richard. We're happy to hear that you are pleased with our service. We can't wait to see what the future has in store for you and your business!
Bench Accounting has a 4.1 star rating with 462 reviews.
Bench Accounting is open now. It will close at 5:00 p.m.